The Little Things Make a Big Difference
Our Story
MB Insurance was born in 1989 with a singular vision: to provide specialist insurance solutions for discerning owners of prestige, luxury, sports, high performance, classic and vintage vehicles. Over the past three decades, we've meticulously honed our expertise, partnering with QBE Insurance to offer comprehensive and competitive motor insurance coverage across Australia.
Dedicated Expertise
Our team of experienced professionals understands the unique risks associated with ownership of special vehicles. We have in-depth knowledge of the Australian market and are adept at tailoring insurance plans to individual needs. From classic cars and luxury SUVs to high-performance sports cars and vintage imports, our experts can assess your vehicle's specific requirements and provide you with a tailored solution.
Compensive Coverage
Our comprehensive policies offer a complete peace of mind, covering:
- New Vehicle Replacement: If your brand-new vehicle is declared a total loss within the first four years, we'll replace it with a brand new vehicle of the same make and model.
- Repairer of Your Choice: Choose the repairer you trust to work on your vehicle - we'll happily reimburse you.
- Windscreen & Chip Repair: Get one free window glass replacement and unlimited chip repairs throughout your policy period.
- Extensive Inclusions: From guaranteed repairs to comprehensive cover, our policies go above and beyond the bare minimum.
A Commitment to Service
At MB Insurance, we pride ourselves on delivering exceptional customer service. Our dedicated claims team works tirelessly to ensure a smooth and efficient claims process. We also offer a dedicated team of experienced underwriters who can provide personalized guidance and support throughout the process.
Why Choose MB Insurance?
- Market Leaders: We are recognized as experts in prestige vehicle insurance, with over 30 years of experience.
- Direct Underwriting: We handle all underwriting in-house, ensuring personalized attention and quick decisions.
- Claims Excellence: Our dedicated claims team delivers fast and fair settlements.
- Customer Focused: We prioritize your needs with responsive communication and tailored solutions.
Review Summary
Positive Feedback
The majority of reviewers praised the company's customer service, with Roberta Darkin stating that she was happy with the return of her Samsung Galaxy S22 Ultra, which was received in like-new condition. This suggests that the company has excellent customer service, prioritizing customer satisfaction and ensuring that issues are resolved promptly and efficiently.
Negative Feedback
In contrast, Samy Kamel was dissatisfied with the company's options, stating that they were limited compared to other brokers. This suggests that the company may need to expand its range of options to better compete with its competitors and meet the needs of its customers.
Conclusion
In conclusion, while there were some negative comments, the majority of reviewers praised the company's customer service, highlighting its ability to resolve issues efficiently and effectively.
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