Protect what's precious to you with GIO Insurance
About Us
At GIO Insurance, we understand that protecting what matters is important. That's why we offer a comprehensive range of insurance products to fit your unique needs and protect you from life's unexpected moments. With over 24/7 claims handling and a commitment to exceptional customer service, you can trust us to be there when you need us most.
Our Services
We offer a diverse range of insurance solutions across various categories, including:
Car & Vehicle Insurance
- Comprehensive cover for your car, motorcycle, caravan, or boat
- Flexible options to tailor your coverage to your needs and budget
- Optional add-ons for roadside assistance, excess-free glass, and more
Home & Contents Insurance
- Protection for your home, belongings, and valuables from unexpected events like fire, flood, theft, and more
- Flexible coverage options to suit your specific needs and budget
- Optional add-ons for guaranteed repair in the first 72 hours, home protection up to 25% above the sum insured, and more.
Business Insurance
- Protection for your business from risks such as public liability, property damage, theft, and equipment breakdown
- Flexible coverage options to fit the unique needs of your business
- Risk management resources and support to help you navigate through challenges.
And much more!
We also offer a variety of additional services, including:
- 24/7 claims handling: Get the support you need immediately, whenever you need it.
- Dedicated customer service: Our team of experienced professionals is ready to answer your questions and assist you with any concerns.
- Online tools: Manage your policy, make payments, and track claims easily through our secure online portal.
Why Choose GIO Insurance?
- Tailored coverage: We work with you to understand your individual needs and provide personalized insurance solutions.
- Responsive service: Our dedicated team is committed to handling claims promptly and efficiently.
- Competitive prices: We offer competitive premiums and various discounts to help you save.
- Comprehensive protection: Our policies offer broad coverage and optional add-ons to provide peace of mind.
Overview of GIO Insurance Reviews
General Themes
The majority of reviews express frustration and disappointment with GIO Insurance, citing poor customer service, long wait times, and unresponsive communication.
Customer Service Issues
Multiple reviewers reported being kept on hold for extended periods, receiving repetitive emails, and experiencing difficulty in getting in touch with the company. Some reviewers also mentioned unhelpful staff, including one instance where a staff member was described as "lazy" and having "zero customer service."
Claims Processing Issues
Several reviewers experienced delays and difficulties with claims processing, including issues with workers' compensation, life insurance, and car insurance. Some reviewers reported being forced to fill out unnecessary paperwork, having claims rejected, and experiencing inconsistent communication from case managers.
Lack of Accountability
Some reviewers felt that GIO Insurance was unaccountable, with one reviewer stating that they didn't care about the customer as long as they kept paying premiums.
Positive Comments
Discounts and Staff
One reviewer mentioned that GIO Insurance offers great discounts on multi-policies and has pleasant staff.
Be the first to review GIO Business Insurance.
Write a Review
