At Aurum Jewels, we are a South Australian family-owned and operated business that has been a staple in Adelaide's jewellery retail scene for many years. Our boutique is located in the iconic Adelaide Arcade, and we are proud to be the home of some of the world's most renowned jewellery brands.
Our Brands
Aurum Jewels represents a curated selection of esteemed brands, including Pomellato, Ole Lynggaard Copenhagen, Pasquale Bruni, Roberto Demeglio, Autore South Sea Pearls, and more. Our commitment to excellence is evident in the exceptional quality of our products, which cater to a diverse range of tastes and preferences.
Services
At Aurum Jewels, we understand the importance of exceptional customer service. As a testament to our dedication, we offer a range of services to ensure your jewellery-buying experience is nothing short of exceptional. Our expert staff are trained to provide personalized guidance, from consultation to after-sales maintenance and repair. We are proud to offer the following services:
- Jewellery Manufacturing: Our team of skilled craftsmen and women are experts in design, creation, and repair of exquisite pieces.
- Jewellery Care: We are committed to providing expert advice on the maintenance and care of your cherished jewellery pieces.
- VIP List: Join our mailing list to receive exclusive updates on new arrivals, promotions, and special offers.
Jewellery Collection
Our extensive collection features an array of stunning pieces, from rings, earrings, and pendants to watches and accessories. Whether you're seeking a statement piece or a timeless classic, our curated selection of haute couture and contemporary jewellery is sure to impress.
Quality and Authenticity
At Aurum Jewels, we are committed to quality and authenticity. We understand the importance of sourcing products from trusted suppliers and suppliers who share our values of excellence and integrity. We take great pride in being an authorized dealer for many of the world's most renowned jewellery brands.
Aurum Jewels Commitment
At Aurum Jewels, we are committed to excellence in every aspect of our business. From our expert staff to our extensive product range, we are dedicated to providing our customers with an unforgettable shopping experience. Whether you're looking for a special occasion gift or a treasured keepsake, we invite you to explore our boutique in the heart of Adelaide.
Overall Experience
The reviewers had a mostly positive experience at the jewellery store, with four out of five reviewers giving a 5-star rating. They praised the store's beautiful jewellery, excellent staff, and great service.
Staff and Customer Service
The staff at the store were consistently praised for their friendliness, helpfulness, and professionalism. Reviewers mentioned that the staff were excellent, very friendly, and patient, with one reviewer commenting that Mandy, a staff member, was the nicest and most helpful jeweller around.
Product Quality and Selection
Reviewers were impressed with the quality and selection of jewellery on offer, with one reviewer describing the pieces as "works of art". The store offers a range of locally made and international jewellery, which appealed to one reviewer.
Negative Experience
One reviewer had a negative experience at the store, citing rudeness from the clerks when they didn't have a mask on. This reviewer felt mocked and unwelcome, and stated they would not return to the store.
Return Policy and Reliability
One reviewer had a positive experience with the store's return policy, returning coral earrings with small cracks and receiving a new pair with no issue.
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