At McIntosh Jewellers, we take pride in being a family-owned and operated business, established in 1984 by David McIntosh. For over 35 years, we have been dedicated to creating exquisite, handcrafted jewellery that is both unique and of exceptional quality. Our passion is in crafting intricate designs and combining premium materials to create truly timeless pieces.
Our Mission
Our mission is to provide our valued customers with an unparalleled level of service and attention to detail. We understand that each piece of jewellery is a personal statement, and we strive to make each interaction with us a memorable one. Our goal is to work closely with each customer to bring their vision to life, using only the finest materials and techniques.
Our Services
At McIntosh Jewellers, we offer a wide range of expert services, including:
Handcrafted Jewellery
- Custom design and creation of unique, handmade jewellery pieces
- Repairs and restorations of existing jewellery
- Restoration of heirloom pieces to their former glory
- Creation of bespoke engagement and wedding rings
Repairs and Restorations
- Expert jewellery repair and restoration services
- Re-threading of pearls and other gemstones
- Gold and silver repairs, including refilling and resetting
- Gemstone cutting and repair services
Gemology and Valuations
- Insurance quotes and valuations for jewellery and gemstones
- NCJV valuations for insurance and probate purposes
- Gemstone identification and certification
Consultations
- Personalised consultations to explore design options and gemstone selection
- Expert advice on selecting the perfect gemstone for your needs
At McIntosh Jewellers, we believe in the importance of building relationships and providing exceptional customer service. We invite you to visit our showroom and workshop in the heart of Adelaide, where you can experience the beauty and craftsmanship of our handcrafted jewellery firsthand. Our expert team, led by David McIntosh, is always available to guide you through the design process and provide expert advice. We look forward to welcoming you to our warmly appointed showroom and beginning your journey in creating a unique and special piece of jewellery.
Overall Experience
Reviews suggest that most customers have had a positive experience with the jeweller, with many praising the staff for being friendly and knowledgeable.
Customer Service
Excellent Customer Service: Multiple reviewers highlighted the exceptional customer service provided by the jeweller, with some mentioning that the staff went above and beyond to understand their requirements and deliver high-quality custom pieces.
Quality of Work
High-Quality Workmanship: Reviewers consistently praised the quality of the jeweller's work, with many mentioning that the custom pieces they received were of exceptional quality and reasonable prices.
Customization Options
Flexible and Accommodating: The jeweller seems to be flexible and accommodating when it comes to custom design requests, with one reviewer mentioning that they were able to create an unusual stone request and design idea for an engagement ring.
Negative Experience
Beware of Receipts: One reviewer had a negative experience, citing that the jeweller did not provide a receipt for a repair, leading to additional charges for a second repair.
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