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Experience comprehensive and holistic healthcare under one roof

At First Point Medicals, we are dedicated to providing comprehensive and holistic healthcare to our patients. Our medical centre, located in the heart of Niddrie, Melbourne, offers a wide range of services to cater to the diverse healthcare needs of our community. Our team of experienced doctors, allied health professionals, and friendly staff work together to provide patient-focused care, ensuring the best possible outcomes for all our patients.

Our Services

Our medical centre offers a wide range of services, including general practice, chronic conditions management, sexual health, skin cancer screening, general dermatology, Implanon insertion and removal, shared maternity care, and mental health services. We also have a specialized skin cancer screening clinic and general dermatology clinic, which provide invaluable services to our local community and patients from surrounding suburbs.

In addition to our medical services, we also offer allied health services, including dietetics, physiotherapy, and exercise physiology. Our multidisciplinary approach ensures that our patients receive comprehensive care, with all their healthcare needs addressed under one roof.

Our Commitment

At First Point Medicals, we are committed to providing high-quality healthcare services to our patients. We strive to create a welcoming and comfortable environment, where our patients feel supported and cared for. Our team is dedicated to staying up-to-date with the latest medical advancements, ensuring that our patients receive the best possible care.

Accessibility

Our medical centre is easily accessible by car and public transport, with ample parking and tram stops nearby. We are open 7 days a week, with extended hours to cater to the busy lives of our patients.

Reviews
Positive: Patients were generally pleased with the service and medical staff at First Point Medical Centre.
Negative: Some reviewers experienced poor service from the reception staff, including rudeness and unhelpfulness, and were frustrated with the way the clinic handled certain situations.

Positive Reviews

These reviewers were impressed with the service and medical staff at First Point Medical Centre. They praised the doctors, including Dr. Craven, Dr. Ahmed, and Dr. Samuel Craven, for being thoroughly, pleasant, and helpful. Some reviewers also appreciated the thoroughness of the doctor's approach to their problems and the efforts made by the staff to address their needs.

Negative Reviews

On the other hand, some reviewers were disappointed with the service at First Point Medical Centre. The reception staff, particularly older women, were criticized for being rude and unhelpful. One reviewer mentioned that the doctor's office was disorganized and that they had to wait 30 minutes for an appointment despite being booked in advance. Another reviewer was unhappy with the way the receptionist handled test results and billing, which they found to be harassing and stressful.

Overall

First Point Medical Centre seems to have a mixed reputation. While some reviewers were satisfied with the service and doctors, others were disappointed with the reception staff and the way they handled certain situations. It's essential for patients to be aware of these mixed reviews and to approach their appointments with realistic expectations.

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