Your health, our priority - Expert care for a healthier you
At Medical Matters, we are a team of passionate healthcare professionals dedicated to providing holistic and personalized care for individuals and families in the Murrumba Downs community. Our modern medical facility, conveniently located in the Murrumba Downs Shopping Centre, offers a comprehensive range of services to cater to all your healthcare needs.
What sets us apart?
Our dedicated team of experienced GPs take a holistic approach to healthcare, considering not only physical health but also emotional and social well-being. We value open communication and shared decision-making, ensuring you are actively involved in your healthcare journey.
General Practice
- Comprehensive consultations for all ages and conditions
- Routine health checks and vaccinations
- Chronic disease management
- Skin cancer screening and treatment
- Mental health care
Specialized Services
- Skin Procedures & Excisions
- Health Education & Prevention
- Travel Health Advice
- Minor Surgery & Joint Injections
Bulk Billing & Fees
- We bulk bill children under 16 and patients with concession cards.
- A consultation fee of $20 applies for online repeat prescriptions.
- Sunday appointments are private and incur a higher fee.
- Please refer to our comprehensive fee schedule for further details.
Meet our experienced GPs
Each member of our team brings unique expertise and qualifications to our practice. We are proud to boast experienced doctors from diverse backgrounds, ensuring comprehensive care for all members of the community.
Dr Caroline Struthers, Dr Jim Rowan-Parry, Dr Mark Karaczun, Dr Neha Goel, and Dr Matthew Sheehy are highly skilled and compassionate healthcare providers who are dedicated to delivering exceptional care.
We are committed to
- Providing accessible and affordable healthcare services.
- Ensuring a comfortable and welcoming environment.
- Addressing all aspects of your health, from preventative care to acute and chronic management.
Overall Experience
Medical Matters has received predominantly positive reviews from patients. They have praised the friendly and welcoming staff, including the receptionists, nurses, and doctors. Many patients have commended the practice for their excellent care, attentiveness, and knowledgeable doctors.
Key Strengths
The practice has been commended for its warm and welcoming reception area, with staff who remember patients' names and take the time to engage with them. The doctors have been praised for their attentiveness, thoroughness, and willingness to listen to patients' concerns. The nurses have also received positive feedback for their excellent care and attention to patients' needs.
Key Weaknesses
One patient had a negative experience with the reception staff, citing rudeness and lack of help when resolving a payment issue. Another patient expressed frustration with the difficulty in getting an appointment at the practice when they were feeling acutely unwell.
Recommendations
Many patients have recommended Medical Matters to others, citing the excellent care and service they have received. Some patients have also appreciated the practice's prompt response to follow-up appointments and referrals.
