Leaders in air, providing smarter HVAC solutions
At Air-rite Solutions, we pride ourselves on being the leaders in air, providing smarter HVAC solutions for over 34 years. Based in Brisbane, we cater to the needs of South East Queensland, including Brisbane, the Sunshine Coast, Gold Coast, Ipswich, and Toowoomba. As a family-owned business, we believe that the best way to grow is through providing outstanding customer service, building strong relationships with our customers, and delivering a quality and reliable service - every time.
Our Culture
At Air-rite Solutions, we take pride in our commitment to quality and excellence. Our team of qualified technicians has extensive experience in HVAC system installation, design, and maintenance. We understand the importance of providing a reliable and efficient HVAC system that meets the unique needs of our clients.
Our Services
We offer a wide range of services, including HVAC system design, installation, repairs, and maintenance. Our services cater to both residential and commercial clients, ensuring that we can meet the diverse needs of our clients.
HVAC System Design
Our in-house design team has an unlimited design license, allowing us to work directly with clients to design and install commercial or industrial HVAC systems. Our designs are created specifically with the client's unique needs in mind, ensuring that our solutions meet their specific requirements.
HVAC Installation
Our team of qualified and professional HVAC technicians are fully trained to install HVAC systems, including commercial air conditioning and mechanical ventilation equipment. We can install HVAC units ranging from wall-mounted split systems to under-ceiling cassettes, ducted systems, and more.
HVAC Repairs
Whether you have a commercial, industrial, or household system, our experienced HVAC contractors can help get your HVAC system up and running without the fuss. We provide commercial air conditioning repair and maintenance services in Brisbane and South-East Queensland for all commercial, industrial, and household systems and units.
HVAC Maintenance
Regular HVAC maintenance is vital to ensuring your HVAC air conditioning - and your health - stay in top shape for years to come. Our team of qualified technicians can provide a comprehensive checklist for HVAC maintenance that ensures your system is operating efficiently and effectively.
Why Choose Air-rite Solutions?
Air-rite Solutions is experienced in heating and air conditioning commercial contractors specialising in HVAC system installation and design. Our comprehensive services are provided by our team of qualified technicians, and we have the tools and know-how to assist with every HVAC application.
Testimonials
Air-rite Solutions is a company we have enjoyed service from for many years. The reliability, professionalism, and communication relating to servicing, maintenance, and equipment replacement continues to give me and our organisation the confidence to keep using Air-rite. - Steve Harvey, Managing Director, Rubicon Design + Construct
I am very pleased to have an ongoing business relationship with Air-rite Mechanical and highly recommend their services. Within this Petrochemical Terminal we have both commercial air conditioners, and also safety critical A/C units and Chillers. Air-rite have always provided on-time service, and fast response times for breakdowns and emergency call-outs. Air-rite have expert knowledge, are keen to help, and are competitively priced. I'd recommend their services to anyone requiring HVAC solutions.
Company Behavior and Communication
Air Rite's reputation has been marred by numerous complaints regarding their business practices and customer service. Several reviewers have reported being overcharged for work not completed, with some feeling bullied or abused by staff when trying to dispute invoices. In some cases, technicians failed to show up on time, or arrived at all, despite scheduled appointments. The company has also been accused of being unprofessional and lacking transparency in their dealings with customers.
Service Quality
While some reviewers have had positive experiences with Air Rite, many have reported issues with the quality of their work. Technicians have been accused of failing to diagnose problems, providing poor or incomplete solutions, and charging excessively for labor. One reviewer's system stopped working after installation, and the company refused to provide a full refund or credit towards a new system, despite the incomplete work.
Customer Feedback
Despite the numerous complaints, Air Rite has received a few positive reviews. Some customers have praised the company's prompt solutions, attention to detail, and polite office staff. One reviewer even recommended the company, stating that Air Rite "know air conditioning and provide prompt solutions."
