Rinnai Australia

At Rinnai Australia we have built a reputation over more than thirty years for delivering dependable heating, cooling and hot water solutions to households and businesses nationwide. Our product portfolio spans gas and electric continuous flow systems, heat pump and solar hot water units, storage tanks, air conditioning, heating appliances and log fireplaces, all engineered to perform in Australias demanding climate. We draw on global expertise from operations in twenty countries while maintaining local design and manufacturing capabilities to ensure every system meets Australian standards and conditions. Our dedicated Rinnai Australia 1st Care service network provides qualified technicians who use genuine spare parts for installations, repairs and warranty assessments, giving customers peace of mind throughout the product lifecycle. We support our range with comprehensive resources including error code guides, warranty registration, buyers guides and sustainable solution advice to help customers make informed decisions. Our head office in Braeside, Victoria, together with state offices across New South Wales, Queensland, South Australia and Western Australia, ensures we can offer local support and rapid response times.

We are committed to energy efficiency and environmental responsibility, offering products that qualify for federal and state government rebates to reduce upfront costs for homeowners. Transparency and quality underpin our operations, reflected in our published quality policy, compliance standards and customer service charter. Whether you are upgrading an existing system or specifying for a new commercial project, our team works closely with suppliers and installers to deliver the right solution for every application. We continuously invest in innovation, such as WiFi enabled controls and lowemission burners, to improve comfort while lowering running costs and carbon footprints. Choosing Rinnai Australia means partnering with a company that combines deep industry experience, rigorous testing and a nationwide support network to keep your home or business comfortable all year round.