Eat, Drink, Relax, and Enjoy at The Palace Hotel
Nestled in the vibrant and diverse suburb of New Lambton, The Executive Inn stands as a beacon of hospitality, offering unparalleled convenience and comfort to travelers and business professionals alike. With an array of amenities and services, we cater to the needs of every guest, ensuring an unforgettable experience.
Accommodation That Exceeds Expectations
Our 135 spacious and comfortable rooms offer a peaceful sanctuary after a busy day. From cozy Deluxe Queen rooms to the luxurious Apartment Suite, each accommodation option is designed to meet your individual preferences. Our non-smoking environment guarantees a restful and healthy stay.
Exceptional Services and Facilities
At The Executive Inn, we pride ourselves on offering exceptional services and facilities to enhance your stay. Highlights include:
- Two heated outdoor pools and spa for total relaxation
- Comprehensive range of dining options, including the renowned Chophouse Grill
- State-of-the-art fitness center and complimentary Wi-Fi
- Free undercover parking and exceptional customer service
Dining and Entertainment
Step into a culinary world at The Executive Inn. Our restaurants offer a diverse selection of cuisines, from fine dining to casual eats. Savor delicious meals at Chophouse Grill, or explore the myriad of dining options in the surrounding area.
Convenience and Location
Ideally located in New Lambton, our hotel is within close proximity to major attractions, shopping centers, and entertainment options. With easy access to the CBD, beaches, and other points of interest, exploring Newcastle has never been easier.
Commitment to Excellence
Our dedicated team is committed to providing outstanding guest experiences. We are committed to maintaining the highest standards in cleanliness, comfort, and personalized service. Whether you're on a business trip or a leisurely vacation, The Executive Inn is the perfect choice for your Newcastle escape.
Accommodation and Cleanliness
The cleanliness of the rooms was a common issue raised by several reviewers. Karen Wallis mentioned that the room was nice but very dusty, while Belinda Afriyie had to ask for a room change due to the initial room being uncleaned and untidy. Aimi Carmichael also stated that the carpets and bedding were not clean, and the mattress was old and uncomfortable. Sherlaine Ramasamy Naidoo and D. D. also reported issues with cleanliness, including dirty carpets and unhygienic conditions that affected their sleep.
Staff and Service
There were mixed reviews about the staff and service. Kara Zielke and Katrina Barnett praised the friendly and helpful concierge and staff, while Kelly Taylor mentioned that the staff were always friendly. However, Karen Wallis had a negative experience with the lady on the desk, who made her feel small and unaccommodated. Aimi Carmichael also mentioned that the usually friendly and welcoming reception staff were rude and grumpy this time.
Amenities and Location
The amenities and location of the hotel were generally praised by reviewers. Kelly Taylor mentioned the lovely pool area, onsite free parking, and walkability to the GR pub or McDonald Jones Stadium. Sean Clark appreciated the plenty of amenities, including pools and spa, and the short drive to shopping centres. Katrina Barnett enjoyed the convenience of having breakfast and dinner within walking distance from their rooms.
Food and Drinks
Reviewers generally enjoyed the food and drinks at the hotel. Katrina Barnett mentioned that all of the staff were so helpful and friendly, and the food was great. Kelly Taylor appreciated the plenty of options onsite in the attached club, and the breakfast at The Terrace. Belinda Afriyie enjoyed the Chinese food at the restaurant, and Karen Wallis praised the breakfast at the club.
