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Shenton Avenue Medical Centre is a reputable medical practice located in Currambine, Western Australia. Our clinic is comprised of a skilled team of doctors and administrative staff who are dedicated to providing top-notch medical care to our patients. We pride ourselves on building long-lasting relationships with our patients and creating a comfortable environment that promotes health and well-being.
Our Services
At Shenton Avenue Medical Centre, we offer a wide range of medical services, including general practice, skin clinic, pathology, physiotherapy, podiatry, diet and nutritional help, and counselling services. Our clinic is fully equipped and accredited, and our facilities are accessible to patients with disabilities.
Our general practice services are available six days a week, with extended after-hours service to ensure that our patients have access to medical care when they need it. We offer instant electronic claiming and are a mixed-billing clinic for Medicare-related services. Our clinic has sufficient parking available, and we are fully accessible to those with wheelchairs, with assistance available upon request.
Our in-house pathology laboratory allows our doctors to efficiently process samples and tests, with results returned to patients within 2-3 days. Our trusted family doctors take patient confidentiality and trust very seriously, offering tailored treatments for patients' specific health concerns. We offer health checks for men and women, including pap smears, breast cancer checks, testicular cancer checks, and prostate examinations.
In addition to our general practice services, we offer a skin clinic that specializes in the prevention and treatment of skin cancer. As Australia has the highest rate of skin cancer in the world, we believe that prevention is imperative. Our skin clinic provides comprehensive skin checks, biopsies, and excisions, as well as advice on sun protection and skin care.
Our physiotherapy services are available on-site, providing patients with access to expert care for musculoskeletal injuries and conditions. Our podiatry services offer diagnosis, treatment, and prevention of foot and lower limb disorders, while our diet and nutritional help services provide patients with personalized nutrition plans and advice.
At Shenton Avenue Medical Centre, we believe in providing full family care. Our clinic offers medical care for patients of all ages, from babies to the elderly, and we have specialists in pediatrics and geriatrics. We also offer management plans for patients suffering from ongoing or chronic conditions such as asthma or diabetes.
Our clinic is open Monday to Friday from 8:00 am to 6:00 pm, Saturday from 8:00 am to 12:00 pm, and closed on Sundays. We welcome all patients at our clinic and offer a variety of services to meet their medical needs. To book an appointment with one of our doctors, patients can contact us by calling (08) 6365 3252 or booking online.
Waiting Times and Service
The majority of reviewers have expressed frustration with the waiting times to see doctors, citing delays of up to an hour or more beyond scheduled appointment times. Some have also reported poor service from reception staff, including rudeness and a lack of professionalism.
Doctors' Performance
While there are some negative reviews, a few reviewers have praised specific doctors, including Dr. Nash Qamar, Dr. Fatima, and Dr. Aliza Qamar, who have been described as helpful, warm, and caring.
Reception Issues
Reception staff have been a major point of contention, with many reviewers reporting that they are rude, blunt, and unwelcoming. Some have even described incidents where reception staff have been abusive or unprofessional.
Unacceptable Waiting Times
Many reviewers have expressed frustration with the long waiting times to see doctors, with some reporting waits of over 50 minutes or more. Some have also complained that doctors are often too busy or unavailable to see patients in a timely manner.
Doctors' Appointments
Some reviewers have commented on the difficulties in booking appointments, including a lack of availability and long wait times. Others have reported that the cost of in-person consultations is high, with one reviewer noting that a phone consultation costs the same as an in-person appointment.
