Excellence in Health Care Services for You and Your Family
Welcome to Herdsman Medical Centre, your trusted partner in delivering high-quality healthcare services to you and your family. At Herdsman Medical Centre, we aim to provide excellence in health care services, striving to make your experience of our services second to none. With a strong commitment to delivering the highest quality of care and service, we have been looking after the health needs of the local community in Churchlands, Floreat, Wembley, and surrounding areas for over 40 years.
Our Services
Herdsman Medical Centre offers a comprehensive range of services, including routine check-ups, men's and women's health, psychiatric health, skin cancer checks, travel advice and vaccinations, paediatric care, aged care medicine, minor surgery, and more. Our experienced general practitioners, nurses, and friendly administrative staff are dedicated to providing personalized care to you and your family.
Our state-of-the-art facility is equipped to handle a wide range of medical services, from routine check-ups to minor surgical procedures. We understand the importance of timely medical care, which is why we offer online booking facilities, allowing you to instantly confirm an appointment time that suits you.
Our Philosophy
At Herdsman Medical Centre, we believe that every individual deserves access to high-quality healthcare services. We are committed to providing compassionate, patient-centered care, tailored to your unique health needs. Our team of healthcare professionals is dedicated to delivering exceptional medical care, promoting preventive care, and fostering long-term relationships with our patients.
Our Commitment
We are committed to maintaining the highest standards of medical care, staying up-to-date with the latest medical advancements and best practices. Our team is passionate about providing personalized care, respecting the dignity and individuality of each patient. We strive to create a warm, welcoming, and comfortable environment, ensuring that every patient feels valued and supported throughout their healthcare journey.
Overall Experience
The reviews for this medical practice are mixed, with both positive and negative comments. While some patients have had excellent experiences, others have been disappointed with the service they received.
Positive Comments
Some patients have praised the doctors for their exceptional care and approachability. Dr. Ravi has been particularly singled out for his humility and approachability, and Dr. Himadri Ellepola has been commended for her caring attitude and ability to develop relationships with her patients.
Negative Comments
On the other hand, some patients have been unhappy with the service they received. The reception staff have been criticized for being rude and unprofessional, with one patient reporting being left a message saying their appointment was canceled only to be told by the receptionist that they needed to pay. Another patient was 50 minutes late for an appointment and was treated with disrespect by the doctor, who continued a personal phone call while the patient waited.
Reception Services
The reception staff has been a source of frustration for some patients, with several reviewers reporting poor service and rudeness.
Doctor's Conduct
Some reviewers have criticized the doctors for being late, unprofessional, or distracted during appointments. One patient reported waiting 50 minutes for an appointment while the doctor made a personal phone call.
Waiting Times
Several reviewers have mentioned waiting times, with some reporting long waits for appointments or long delays in seeing the doctor.
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