Master what you can't Clean
Welcome to Master Cleaners, your trusted partner for all your cleaning needs in Melbourne, Sydney, and Hobart. We are a team of specialist cleaners who take pride in mastering jobs that are too tough, too big, or too dirty for you. With over two decades of experience in the cleaning industry, we have honed our skills and methods to deliver better cleaning services for our clients.
Why Us
At Master Cleaners, we believe that a clean environment is essential to the health, happiness, and productivity of people. That's why we are committed to providing high-quality cleaning services that exceed your expectations. Here are some reasons why you should choose us:
- Expertise and Experience: With over 20 years of experience in the cleaning industry, we have the knowledge, skills, and equipment to handle any cleaning job, no matter how big or challenging it is.
- Customised Solutions: We understand that every client has unique cleaning needs, which is why we offer customised solutions that fit your schedule, budget, and preferences.
- Trained and Certified Cleaners: Our cleaners are fully certified and undergo regular training to ensure that they are up-to-date with the latest cleaning techniques and industry standards.
- Eco-friendly Products: We care about the environment, which is why we use eco-friendly products that are safe for people and the planet.
- Reliable and Trustworthy: We value your time and property, which is why we are committed to punctuality, professionalism, and respect.
Services Offered
Master Cleaners offers a wide range of cleaning services for residential, commercial, and industrial clients. Here are some of the services we offer:
Commercial Cleaning: We provide commercial cleaning services for offices, shopping centres, hotels, showrooms, and other businesses. Our qualified team of cleaners ensures a thorough clean, no matter your business.
Construction and After-build Cleaning: We offer regular cleaning throughout commercial and residential construction to keep your site safe at all times. We also provide after-build cleaning services to eliminate hazards and prepare your space for handover.
High-rise Cleaning: High-rise cleaning requires specialised services and equipment, which is why we offer high-rise cleaning services that include window washing and other hard-to-reach areas.
Property Cleaning: We offer property cleaning services for landlords, tenants, and homeowners. Whether you need regular cleaning, deep cleaning, or end-of-lease cleaning, we have got you covered.
Airbnb Cleaning: We provide professional Airbnb cleaning services to help you obtain or maintain your Super Host title. We ensure your property is absolutely spotless for the next guest.
Commercial Kitchen Cleaning: We offer commercial kitchen cleaning services that comply with food safety standards. We eliminate stubborn messes from hard-to-reach areas, including oven grease, range hood ducts, and ice build-up in your freezers.
Facilities Cleaning: We offer facilities cleaning services for hospitals, schools, factories, and care facilities. We tailor a unique plan for all your specific cleaning requirements, legal obligations, and operating tempo.
Residential Cleaning: We provide residential cleaning services for busy individuals who don't have the time or will for weekly house cleaning. Our professional cleaners are trustworthy and undergo a mandatory police check before being taken on board.
End of Lease Cleaning: We offer end-of-lease cleaning services for tenants who want to get their bond back and landlords or agents who need to prepare the property for inspection. We clean with unparalleled attention to detail and care.
Master Cleaners Australia: A Mixed Bag
Excellent Service and Attention to Detail
The majority of reviews praise Master Cleaners Australia for their exceptional service, attention to detail, and timeliness. They have been praised for their ability to tackle challenging cleaning tasks, such as builders cleans, and for their friendly and polite staff.
High-Quality Cleaning Services
Multiple reviewers have praised the company's ability to deliver high-quality cleaning services, including builders cleans, window washing, and end-of-lease cleaning. Their professionalism and attention to detail have earned them high ratings and recommendations from satisfied customers.
Commercial and Residential Cleaning
Master Cleaners Australia has been praised for their ability to handle both commercial and residential cleaning tasks with ease. Their services have been used for multiple commercial builders cleans and hand-over cleans, and have received high praise for their professionalism and overall service.
Issues with Customer Service and Accountability
However, there are some negative reviews that highlight issues with customer service and accountability. Some reviewers have reported experiencing condescending, rude, and dismissive treatment from staff members, particularly when attempting to resolve issues with their cleaning services. There have also been reports of poor communication and a lack of accountability when issues arise.
