Elevate the way you care for your home
YS Cleaning Services is a reputable cleaning company that has been serving the Australian community for over a decade. With our headquarters in Sydney, we have expanded our services to cover various regions in Australia. Our core values of trust, integrity, and exceptional service delivery at affordable prices have set us apart in the cleaning industry. Our company was established to fill the gap for high-quality cleaning services that prioritise detail and customer satisfaction.
Our team is composed of highly trained and experienced cleaners who are dedicated to delivering top-notch services. We have a rigorous recruitment process that ensures we only hire competent and reliable cleaners. At YS Cleaning Services, we believe in building strong relationships with our clients based on trust. We take pride in the fact that our clients trust us and recommend us to their friends and loved ones.
Our Services
At YS Cleaning Services, we offer a wide range of cleaning services, including:
Residential Cleaning
We provide various residential cleaning services, including carpet cleaning, upholstery cleaning, tile and grout cleaning, window cleaning, high-pressure cleaning, and end-of-lease cleaning. Our team uses state-of-the-art equipment and eco-friendly cleaning products to ensure your home is not only clean but also safe for your family.
Commercial Cleaning
Our commercial cleaning services cater to offices, buildings, and other business premises. We offer customised cleaning packages that suit the unique needs of different businesses. Our commercial cleaning services include mould cleaning, pressure washing, concrete and brick cleaning, and driveway and patio cleaning.
Specialised Cleaning
We also offer specialised cleaning services such as antiviral sanitisation, car disinfection, carpet disinfection, and kids' special steam cleaning. These services are designed to ensure your space is not only clean but also free from germs, bacteria, and viruses.
Post-Construction Cleaning
Our post-construction cleaning services are essential for property owners or managers who need to prepare their buildings for occupancy. We offer thorough cleaning services that include removing debris, dust, and dirt from every corner of your building.
Emergency Cleaning
YS Cleaning Services offers 24/7 emergency cleaning services for situations that require immediate attention. Whether it's a flood, a fire, or any other emergency, our team is always ready to help you restore your space to its former glory.
At YS Cleaning Services, we guarantee customer satisfaction. Our pricing is competitive, and we have a straightforward booking and payment process. We understand that every cleaning job is unique, and we are committed to providing customised cleaning solutions that fit your needs and budget.
End of Lease Cleaning Nightmare
The reviews for this cleaning service are overwhelmingly negative, with multiple customers expressing frustration and disappointment with their experiences. Quality of Service, Communication, and Professionalism are all major areas of concern.
Services
The majority of customers booked the service for end of lease cleaning, but were left unhappy with the results. Many reported poor cleaning standards, with some even having to re-clean themselves after the company's efforts. Others experienced issues with windows, carpets, and upholstery.
Communication
Multiple customers mentioned poor communication from the company, including unprofessional responses to concerns and requests for refunds. Failure to return calls and emails was also a common complaints.
Reviews
The majority of reviews were written by people who had booked the service for end of lease cleaning or similar purposes. Many reviewers expressed frustration with the quality of service, citing poor cleaning standards, late arrival, and unprofessional behavior.
Consequences
Unfortunately, many customers reported losing their bond money due to the poor cleaning standards. Others had to pay extra to fix issues caused by the company's negligence.
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