ART Security, established in the early 1980s, is one of Australia's leading security companies. As a fully Australian-owned private company, we take pride in our reputation, stability, and in-house facilities, which include a Grade A1 ASIAL-accredited Monitoring Centre and 24-hour technical support. This ensures that our clients receive optimum security coverage 24/7.
Our History
Our company was founded with the aim of providing top-notch security solutions to individuals, businesses, and government entities. We have built a strong reputation by delivering quality services, adhering to industry standards, and providing personalized attention to our clients' unique needs.
Our Services
Our comprehensive range of security services includes:
- Monitoring Installations: We provide real-time monitoring of your security systems, ensuring that any issues are addressed promptly and effectively.
- Patrols: Our highly trained and uniformed security personnel conduct regular patrols to provide an additional layer of security for your property.
- Maintenance: Regular maintenance of your security systems ensures that they operate effectively and efficiently.
- CCTV Systems: We design, install, and maintain CCTV systems to provide 24/7 visual surveillance of your premises.
- Alarm Systems: Our alarm systems are designed to detect and deter intruders, providing an added layer of protection for your property.
- Access Control: We provide access control systems that allow authorized personnel to enter restricted areas while denying access to unauthorized individuals.
- Intercoms: Our intercom systems enable secure communication between individuals within your property.
- Wireless Monitoring: Our wireless monitoring solutions allow for seamless transmission of security data, ensuring timely responses to any security breaches.
- Type 1A Monitoring: Our high-level monitoring services provide 24/7 real-time monitoring of your security systems, ensuring that any issues are addressed promptly.
Our Commitment
At ART Security, we are committed to providing top-quality services that cater to the unique needs of our clients. We believe in building long-term relationships with our clients, ensuring that our services meet their evolving security requirements. Our comprehensive range of services is designed to provide our clients with peace of mind, knowing that their security is in good hands.
Reliability and Punctuality Issues
One reviewer had a very poor experience with the company's reliability and punctuality. They booked a technician for 8:30am, but after 40 minutes, there was no sign of the technician and no phone call to advise of the delay. When the reviewer called the 1300 number, they were told that the technician was stuck in traffic and would be 5-10 minutes away. Despite being reassured that the technician was on their way, they still didn't arrive after an additional 15 minutes, leading to a complete waste of time for the reviewer and their husband who had taken the morning off work.
Company Staff and Security Services
On a more positive note, two reviewers who work for the company praised the staff and the security services they provide. They mentioned that the company offers state-of-the-art security monitoring 24/7, 365 days a year, and is a good option for anyone with security needs.
