A Tropical Escape in the Heart of Cairns
Nestled amidst the vibrant heart of Cairns, Reef Palms Motel Apartments offers a peaceful escape with a touch of tropical luxury. Located just two kilometres from the city centre and four kilometres from Cairns Airport, our self-contained apartments provide a quiet haven for travellers seeking a memorable Cairns experience.
Self-Contained Accommodation for Every Need
Choose from our range of spacious apartments, each featuring comfortable bedrooms, living areas, fully-equipped kitchens, and private balconies. Enjoy the convenience of preparing your own meals or dining out at nearby restaurants.
Experience Tropical Bliss
Step outside your apartment and immerse yourself in the lush tropical surroundings. Our quiet and peaceful location is surrounded by lush greenery, offering a sanctuary where you can unwind and escape the hustle and bustle of the city.
Services and Amenities
We pride ourselves on offering a variety of services and amenities to enhance your stay.
- Free Wi-Fi access throughout your stay
- Free airport drop-off for departing guests (subject to availability)
- Tour Desk available to arrange tours, car hire, and onward travel plans
- Modern furnishings with air-conditioning and ceiling fans
- Kitchen facilities featuring cooking hobs, ovens, and refrigerators
- Spacious private balconies offering stunning views of the surrounding area
More than just Accommodation
At Reef Palms, we aim to provide a holistic travel experience. Our friendly and helpful staff are dedicated to ensuring your comfort and creating a memorable stay. We can offer recommendations on the best local spots, activities, and must-see attractions in the area.
Come discover the perfect tropical getaway at Reef Palms Motel Apartments.Overall Quality of the Hotel
The reviews for Reef Palms Hotel in Cairns, Australia, are largely negative. Many reviewers have expressed disappointment with the condition of the rooms, services, and overall cleanliness of the hotel.
Rooms and Amenities
The rooms at Reef Palms Hotel are described as basic, with some reviewers noting they were dated and in need of renovation. Many reviewers have reported finding stains on carpets and furniture, while others have mentioned the lack of basic amenities such as milk or shower gel.
Cleanliness and Maintenance
Several reviewers have reported finding the hotel to be dirty, with mentions of mould, dirt, and dust throughout the rooms and common areas. Some reviewers have also mentioned the lack of cleanliness in the bathrooms, including broken shower heads and dirty floors.
Service
The service at Reef Palms Hotel has also been criticized, with some reviewers reporting long wait times for check-in and rude staff. One reviewer even reported being double-charged for their stay and having to chase Agoda for a refund.
Location
While the hotel's location is praised by some reviewers, it is not enough to make up for the negative experiences reported in other areas.
