Transform Your Look, Transform Your Life
Located at the entrance to Cairns, our resort is the perfect base for your visit to Tropical North Queensland. Our family-owned and operated resort is designed to provide a comfortable and relaxing stay for our guests. Whether you're here for work or play, we have a range of accommodation options to suit your needs and budget.
Our Facilities
At the Cairns Gateway Resort, we pride ourselves on providing a range of facilities that make your stay with us as enjoyable as possible. Our outdoor facilities include a huge pool with spa and waterfall, kids playground, and complimentary guest BBQ facilities. We also have modern internet facilities, small conference room available, and free tour bookings and advice.
Accommodation
We offer a range of accommodation options, including hotel rooms and studio apartments, all of which are clean, well-appointed, and well-maintained. Our rooms are equipped with modern amenities and have great features to make your stay comfortable.
Catering to Your Needs
At the Cairns Gateway Resort, we understand that every guest is different, which is why we offer a range of services to cater to your individual needs. Our friendly staff are happy to help with tour bookings, laundry, and photocopying and fax services. We also have a guest laundry and towel hire facilities.
Amenities
As a guest at our resort, you'll have access to a range of amenities, including a restaurant, tour booking service desk, and a fully-stocked guest laundry. We also have a secure car parking and a shuttle bus service to the city.
Meet Our Locals
At the Cairns Gateway Resort, we're passionate about supporting our local community and promoting sustainable tourism practices. We work closely with local tour operators to offer our guests the best experience of the region. We're also committed to conservation, and our property is home to a range of native Australian birds and butterflies.
Rates and Bookings
Our rates are competitively priced and available for both short and long-term stays. We offer non-serviced weekly rates and have a range of special packages available. Contact us for more information and to book your stay with us.
Overview of Reviews
Cleanliness Issues
- Several reviewers mentioned that the rooms were not clean, with dust everywhere, dirty toilets, and unclean sheets.
- One reviewer even mentioned a bloodstain on the quilt cover.
Location and Walkability
- The motel is located 7km away from the city, which makes it not very walkable.
- Some reviewers mentioned that the location is okay, but others were disappointed with the distance from the city.
Staff and Service
- Several reviewers had bad experiences with the staff, describing them as rude and unhelpful.
- One reviewer mentioned that the staff refused to refund them for the nights they didn't stay due to a cyclone warning.
Positive Aspects
- Some reviewers mentioned that the rooms were bigger than expected, with kitchen facilities and a lovely area with bird life.
- The pool was also mentioned as a positive aspect.
- A few reviewers praised the great value for money and the convenient location.
Rooms and Amenities
- Some reviewers mentioned that the rooms were old and noisy, with poor air conditioning.
- One reviewer mentioned that there was no hair dryer provided.
