Where building is an artform.
About us
Phoenix Plumbing is a trusted provider of premium plumbing services in Bendigo, Victoria. Established in 2004, our team of qualified and experienced plumbers has over 150 years of combined experience in all aspects of plumbing. We offer friendly, fast, and reliable service at an affordable price.
Our Services
We provide comprehensive plumbing services for both residential and commercial properties, including:
Domestic Plumbing
- Routine maintenance and repairs
- New installations and upgrades
- Hot water system supply and installation
- Burst pipes and blocked drains
- Roofing leaks, downpipes, and stormwater management
- Gas plumbing, including leak detection and repair
Commercial & Industrial Plumbing
- Comprehensive plumbing solutions for businesses
- Project management and installations
- Maintenance and repairs for all types of equipment and systems
- Gas fitting and inspections
Solar Hot Water Systems
- Installation, maintenance, and repair of solar hot water systems
- Consultation on energy-efficient solutions
Why Choose Phoenix Plumbing?
- Experienced and licensed plumbers: Our team consists of highly qualified and experienced plumbers who are licensed and insured for your peace of mind.
- Reliable and responsive: We understand the importance of quick response times and offer emergency services when needed.
- Affordable services: We provide competitive rates and transparent billing to ensure customer satisfaction.
- Dedicated customer service: We prioritize excellent customer service and are committed to open communication and clear explanations throughout the process.
Our Commitment
At Phoenix Plumbing, we are dedicated to providing our customers with:
- Professionalism: We uphold the highest standards of workmanship and adhere to industry regulations.
- Integrity: We value honesty, transparency, and maintain open communication with our clients.
- Efficiency: We are committed to completing projects on time and within budget.
- Customer-focused solutions: We prioritize understanding your specific needs and offering tailored solutions.
Get in touch
For reliable and professional plumbing services in Bendigo, choose Phoenix Plumbing. Contact us today for a quote or to schedule a consultation.
Quality of Service
The reviews indicate a mix of positive and negative experiences with Phoenix Plumbing. Some customers, such as Justin Ipsen, Scott Nicholls, Debbie Blundell, and Lorraine Harvey, had positive interactions with the company, praising their excellent service, prompt attention to issues, and professional plumbers.
On the other hand, several customers were left dissatisfied with various aspects of the service. Authors Steph, James Thomson, Julie Pearson, Peter, and Annabelle Grant expressed frustration with delayed or non-existent responses to their inquiries, poor communication, and inadequate workmanship.
Communication and Customer Service
Some customers reported difficulty contacting the company or receiving updates on the status of their jobs. James Thomson, Julie Pearson, and Peter experienced issues with delayed or ignored responses to their inquiries, which led to further frustration. Annabelle Grant was left waiting for updates on her job and ultimately had to make multiple calls to get answers.
Reliability and Trustworthiness
There are concerns about the reliability and trustworthiness of Phoenix Plumbing, with several customers expressing doubts about the company's commitment to delivering quality work. Peter and Annabelle Grant specifically mentioned issues with poor communication and lack of transparency, which led them to question the company's trustworthiness.
Installation and Workmanship
While some customers were happy with the installation of their new appliances, others were dissatisfied with the quality of workmanship. James Thomson and Julie Pearson reported issues with the installation of their Solahart heat pump and gas heater, respectively.
