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At Drayton Medical Centre, we are a family-friendly medical practice dedicated to providing comprehensive healthcare services to the community of Toowoomba and surrounding suburbs. Our experienced team of doctors and staff are committed to delivering exceptional care with respect, confidentiality, and compassion. We pride ourselves on our personalized service, ensuring that our patients receive the highest possible quality of care.
Our Services
Our medical centre offers a wide range of services, including General Health Check-ups, Skin Cancer Checkups, Immunisations, Employment Medicals, and more. We also provide specialized services such as Chronic Disease Management, Indigenous Health Services, Laser Skin Clinic, and Women's Health Clinic. Our experienced doctors and nurses are trained to handle urgent care and provide medical attention for non-life-threatening emergencies.
Our Commitment
At Drayton Medical Centre, we are committed to empowering our patients to make healthy choices for themselves and their families. We believe in providing care that is culturally sensitive, and our multilingual doctors and staff can easily arrange an interpreter for patients who require one. We also offer bulk billing for patients with a current DVA or Medicare card.
Meet Our Team
Our team of experienced doctors and staff are dedicated to providing exceptional care to our patients. Our team includes Dr. Anupam Kumar, Dr. Sweta Rani, Dr. Inderpreet Kaur, Dr. Avinesh Upadhyay, and many more. Our doctors are fluent in multiple languages, including Hindi, Nepalese, and Cantonese, ensuring that we can cater to patients from diverse backgrounds.
General Impressions
The reviews of Drayton Medical Centre are a mixed bag, with some patients having extremely positive experiences and others having negative ones.
Positive Experiences
A number of reviewers praised the centre's doctors, saying they were professional, pleasant, and easy to talk to. The receptionists were also commended for being efficient and friendly. Some reviewers mentioned specific doctors, such as Dr. Singaravel, who was described as amazing, caring, and thorough.
Negative Experiences
On the other hand, some reviewers had negative experiences with the receptionists, describing them as rude, racist, and unhelpful. Long wait times, both in person and on the phone, were also a common complaint. Some reviewers felt that the centre's policies, such as charging patients for being late while the doctors themselves were often late, were unfair.
Staff and Communication
The centre's staff were a major point of contention, with some reviewers praising their professionalism and friendliness, while others found them to be rude and unhelpful. Communication was also an issue, with some reviewers feeling that they were not kept informed about their appointments or test results.
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