Empowering individuals and relationships, one conversation at a time.

The Practice (Psychology Services) is a Greensborough-based psychological practice that was established in 2017 by a group of compassionate and experienced psychologists who shared a vision of providing high-quality, personalised care. Our team of psychologists, who possess diverse areas of special interest and expertise, are dedicated to offering multiple supports to our clients in a warm, welcoming, and comfortable environment.

Our Mission

At The Practice, we strive to provide ethical and personalised care that makes a positive difference in the lives of the individuals, couples, and families who seek our support. We recognise that each of our clients is unique, with distinct needs, personalities, and experiences, and we collaborate with them to develop personalised care plans tailored to their specific requirements.

Our Services

Our experienced psychologists deliver warm, client-centred, evidence-based treatment to provide effective holistic care. We offer a range of services, including:

For Individuals: Our psychologists work collaboratively with clients to help them bring about changes in their lives that are aligned with their desired goals. We provide personalised care plans that consider the client's individual needs, personality, and experiences.
For Groups: We offer group therapy to those who prefer group settings or those who like to use group therapy as an adjunct to individual therapy. Our group therapy sessions are designed to foster a sense of community and support among participants.
For Couples: We offer couple's therapy with experienced psychologists in a comfortable, neutral, and supportive environment. Our couple's therapy sessions are designed to improve communication, build trust, and strengthen relationships.
Cognitive Assessments: We have psychologists who are skilled in administering comprehensive cognitive assessments to children and adults. Our cognitive assessments help identify learning difficulties, cognitive strengths and weaknesses, and assist with appropriate educational and therapeutic interventions.

Our Services Also Include Assistance with:

Adjustment/transition difficulties
Anger
Anxiety, panic, and worry
Chronic illness
Chronic pain management
Depression and low mood
Drug and alcohol concerns
Eating disorders and body image concerns
Gambling issues
Grief and loss
Parenting
Relationship difficulties
Self-development
Self-esteem
Trauma
Workplace stress

Our Team

Our team of experienced and compassionate psychologists includes Ray Steenveld, Debra Hansen, Lucia Romano, Jenny Placek, Leslie Clark, Schachte, Valerene Chin, Raphael, Elisha, Merle, and Allie. Our psychologists have diverse areas of special interest, from child and adolescent support and therapy to educational and developmental assessments, and are equipped to offer multiple supports at the one location.

Final Thoughts

At The Practice, we are committed to providing excellence in care in a warm, welcoming, and supportive environment. We believe that everyone deserves access to high-quality mental health support, and we strive to provide personalised care that makes a positive difference in our clients' lives. Whether you are struggling with anxiety, depression, trauma, or any other mental health issue, we are here to help.

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Reviews (6)

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Positive: The psychologists at The Practice are exceptional, empathetic, and professional, with a focus on providing a personalized and life-changing experience for their clients.

Negative: The negative experiences at The Practice mainly revolved around a lack of communication and unprofessional behavior from some of their psychologists.

Positive and Negative Experiences at The Practice

An overwhelming majority of reviewers were satisfied with their experiences at The Practice. Exceptional Care, Understanding, and Professionalism were common themes in the positive reviews. Sarah Durnford, a 5-star reviewer, had a profound and life-changing experience with psychologist Ray Steenveld. She credited Ray for helping her significantly mentally and emotionally and wholeheartedly recommended her. Pamela England also had a positive experience with the psychologist at this business, describing it as "awe inspiring" and "inspirational".

On the other hand, there were two negative reviews. Disappointment and Frustration were clear in the experiences of Crystal Buhmann and Tom Mayson. Crystal's 1-star review highlighted a lack of communication between staff, which led to her son and herself waiting 30 minutes for an appointment that was ultimately cancelled. Tom's review was even more concerning, as he felt bullied and abandoned by one of the psychologists after a year of fortnightly sessions. This experience was marked by rudeness and a lack of concern for his privacy.