Transforming Spaces, Transforming Lives
National Heating & Cooling has proudly served Victoria for over 30 years, providing exceptional heating and cooling solutions to homes and businesses. We've grown to become one of the most trusted names in the industry, renowned for our commitment to quality, reliability, and customer satisfaction.
Our Expertise
We offer a comprehensive range of services and products to meet your every temperature control need. Our experienced technicians are certified and qualified to handle all aspects of:
Heating
- Gas ducted heating installation and repair
- Ducted reverse cycle heating installation and repair
- Log fire and fireplace installation and servicing
- Space heating solutions
- Hydronic heating systems
Cooling
- Split system installation and maintenance
- Evaporative cooling installation and servicing
- Ducted reverse cycle cooling installation and servicing
- Gas add-on cooling systems
- Solar power for cooling systems
Additional Services
- Electrical services and repairs
- Warranties and service plans
- Smart home integration and automation
- Comprehensive energy assessments and consultations
Our Philosophy
We believe in building lasting relationships with our customers, and we're committed to exceeding expectations. Our core values are:
- Integrity: We operate with honesty and transparency in all our interactions.
- Quality: We deliver exceptional workmanship and use only the highest quality materials.
- Customer Focus: We prioritize customer satisfaction and provide personalized solutions.
- Innovation: We embrace new technologies and advancements in the industry to offer the most efficient and effective solutions.
Our Commitment
At National Heating & Cooling, we take pride in our reputation for excellence and customer satisfaction. We are dedicated to:
- Providing tailored solutions to meet individual needs and budgets.
- Ensuring installations are completed efficiently and with minimal disruption.
- Offering comprehensive after-sales support and maintenance services.
Get in Touch
To learn more about our services or to request a free quote, please contact us today. Our friendly and experienced team will be happy to assist you and help you achieve comfortable and efficient climate control in your home or business.
Summary of Reviews
Excellent Service and Installation
The majority of reviewers praised National Heating and Cooling for their exceptional service, professionalism, and quick installation of heating and cooling systems. Many reviewers commended the installation team for being courteous, respectful, and knowledgeable about their work. The company's customer service was also highly praised, with reviewers appreciating the prompt updates, clear explanations, and tidy workmanship.
Positive Feedback on timeliness and Communication
Several reviewers noted that the installation was completed quickly, often within a short timeframe of the initial quote. The communication from the company was also praised, with reviewers receiving regular updates and notifications about the installation process.
Exceptional Customer Service
Many reviewers commended specific staff members, such as Tanya, Griffith, Tim, Jacques, Kaleb, Jayden, and Scott, for their friendly, polite, and respectful demeanor. The office staff were also praised for their professionalism and helpfulness.
Negative Experiences
However, two reviewers had negative experiences with National Heating and Cooling. One reviewer was unhappy about the rescheduling of their service appointment multiple times, and eventually cancelled the appointment. Another reviewer was disappointed with the quote they received, which they claimed was incorrect, and were unhappy with the company's response to their concerns.
