Improving your health, every day, the Friendly way
Our History
Friendly Pharmacy has been a trusted name in community healthcare since 1910. Throughout our long history, we have consistently delivered quality pharmaceuticals and healthcare services to families in the Concord, Dural, and Lake Munmorah regions. We take pride in building strong relationships with our customers and offering personalized attention to their healthcare needs.
Our Services
At Friendly Pharmacy, we offer a comprehensive range of healthcare services to cater to your diverse needs. Our experienced pharmacists and staff are dedicated to providing:
Health Services
- Absence from work certificates: Verify illness or injury and obtain necessary documentation.
- Diabetes care: Comprehensive support to manage your diabetes and optimize your medication.
- Medication management - DAAs: Receive assistance in organizing and managing your medications.
- MedsChecks: Receive personalized reviews of your medications by a pharmacist.
- Minor ailment consultations: Get expert advice on common ailments and other health concerns.
- Vaccination services: Access a range of vaccinations administered by a qualified pharmacist.
Membership Program
Become a Friendly Pharmacy member and enjoy exclusive benefits such as:
- Discounts on selected medications and healthcare products.
- Access to priority booking for health services.
- Personalized health recommendations and reviews.
Our Commitment
At Friendly Pharmacy, we believe in providing:
- Treating our customers with respect and compassion.
- Delivering accurate information and guidance.
- Offering innovative and accessible healthcare solutions.
Our Team
Our team of experienced pharmacists and healthcare professionals are dedicated to providing exceptional customer service and delivering the highest quality healthcare. We are committed to working with you to achieve your health and wellness goals.
Contact Us Today
For more information about our services or to book an appointment, please feel free to contact your local Friendly Pharmacy branch in Concord, Dural, or Lake Munmorah. We look forward to serving you and becoming your trusted partner in health and wellness.
Community Pharmacy
The vast majority of reviewers have had a positive experience at Friendly Pharmacy Concord, praising the knowledgeable and friendly staff, who go above and beyond to assist customers. Many have been loyal customers for years, appreciating the personalized service and attention to detail.
Pharmacists are often commended for their excellent advice, expertise, and willingness to order in medications that are not readily available. The pharmacy's efficiency and quick turnaround for prescription filling are also consistently highlighted. Some reviewers mention that the staff know their name and history, making them feel valued and welcome.
Unwelcome Experiences
Unfortunately, there are a few negative reviews that suggest the pharmacy may not always live up to its community pharmacy reputation. One reviewer felt scammed when a product was overpriced, and the staff seemed reluctant to provide a receipt. Another reviewer felt uncomfortable and targeted by an employee while browsing the store.
Mixed Experiences
There are a couple of reviewers who have had mixed experiences with the pharmacy. One reviewer praised the efficiency and politeness of the staff but mentioned that they had a bad experience with one particular staff member who had a bad attitude. Another reviewer appreciated the pharmacy's overall service but felt that the staff could improve on their professionalism.
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