Your health, your way - custom-made medications for every need
A Custom-Made Approach to Medication
NexGen Pharma Compounding Pharmacy stands out as a leading provider of custom-made medications in the Western Sydney area. We believe in empowering individuals with the power to take charge of their health through personalized pharmaceutical solutions.
Understanding Your Unique Needs
Sometimes, the standard medications available over-the-counter or through traditional prescriptions simply aren't right for you. Perhaps you require a specific dosage, flavour, or a combination of medications for optimal effectiveness. Our team of experienced pharmacists are ready to listen and create a personalized medication that aligns perfectly with your individual needs.
The Power of Compounding
Compounding allows us to tailor medication to your exact requirements. We utilize advanced technology and follow strict pharmaceutical guidelines to ensure the highest quality and efficacy in every prescription we fill. This personalized approach ensures that you receive medication that works efficiently and addresses your unique health concerns.
Our Services
Our comprehensive services include:
- Custom medication compounding: Create medications with specific dosages, flavours, and combinations as required.
- Medication review and consultation: Our pharmacists can provide valuable insights and guidance on medication compatibility and effectiveness.
- Bulk sourcing and competitive pricing: We purchase medications in bulk to offer competitive prices without compromising on quality.
Experience and Expertise
With over 30 years of combined experience in the pharmaceutical industry, our team of pharmacists brings a wealth of knowledge and expertise to every interaction. We leverage this knowledge to provide accurate, reliable, and personalized medication solutions.
Dedicated to Your Wellbeing
At NexGen Pharma Compounding Pharmacy, your health and wellbeing are our top priorities. We are committed to providing exceptional customer service, transparency, and personalized attention throughout every step of the process.
Contact Us Today
For personalized medication solutions and expert pharmaceutical guidance, contact NexGen Pharma Compounding Pharmacy today. We proudly serve the Western Sydney community, including Bella Vista, Norwest, Hills Shire, and beyond.
Service Quality and Customer Experience
The majority of the customers are satisfied with the quality of service provided by NextGen Pharma Compounding. Many have praised the staff for their helpfulness, kindness, and prompt service. For instance, Trish Johnstone, who gave a 5-star rating, mentioned that the staff at NextGen are always helpful, kind, and polite. Additionally, Kelly K. also gave a 5-star rating, appreciating the staff's efficiency and quick service.
On the other hand, a few customers have had negative experiences. For example, Ash Robinson gave a 1-star rating, complaining about long wait times on the phone and issues with medication delivery. Similarly, David Neff, who also gave a 1-star rating, expressed dissatisfaction with the inflated prices and long delivery times.
Staff Performance and Communication
The staff at NextGen Pharma Compounding, particularly Niamh, have received positive feedback for their excellent customer service and communication skills. Alex Tehrani, who gave a 5-star rating, praised Niamh for her exceptional understanding and prompt action in resolving a delivery issue. Luke Reeves also appreciated Niamh's assistance in addressing his concerns and recommended her for a raise.
Robert Bonner, however, noted a difference in service quality between the female and male staff, stating that the female staff are more prompt and efficient, while the male staff take longer to dispatch and deliver orders.
Product Quality and Pricing
Most customers are satisfied with the quality of the medications provided by NextGen Pharma Compounding. However, some have expressed concerns about the pricing. For example, Derick Murdoch, who gave a 1-star rating, felt that the prices were too high and the service was not worth the cost. On the other hand, Sonu Kandola, who gave a 5-star rating, found the pricing to be fair and appreciated the helpful staff.
Delivery Issues and Timeliness
A few customers have experienced issues with delivery times and accuracy. Jack Boulding, who gave a 1-star rating, mentioned consistent delays and issues with orders. Derick Murdoch also had a negative experience with a misplaced parcel that resulted in a significant loss for him.
However, many customers have praised the quick delivery times and reliability of NextGen Pharma Compounding. For example, Luke Reeves mentioned that his orders are always shipped promptly and arrive within 24 hours. Similarly, Kelly K. appreciated the quick service and the staff's ability to dispatch orders efficiently.
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