Fast Deliveries, Great Staff & Drivers, Best Prices
At Swift Transport Services, we are Melbourne's largest taxi truck fleet, providing a comprehensive range of courier services to meet the diverse needs of our clients. With years of experience in the industry, we have built a reputation for exceptional customer service, reliability, and affordability. Our team of industry professionals is dedicated to providing tailored solutions to ensure that your goods are delivered efficiently and effectively.
Our Services
We offer a vast range of courier services, including same-day express deliveries, business-to-business deliveries, site deliveries, home deliveries, permanent hire, and one-off deliveries. Our fleet of taxi trucks, courier vans, trays, tautliners, semi-trailers, and crane trucks is designed to cater to various load sizes and types. Whether you need to transport small packages or heavy machinery, we have the right vehicle for the job.
Our Values
At Swift Transport Services, we pride ourselves on our customer-centric approach. We understand that our clients are our partners, and we strive to build long-term relationships with them. Our team is committed to providing exceptional customer service, ensuring that your goods are delivered on time, every time. We believe in transparency, simplicity, and fairness, which is why we offer competitive pricing without hidden fees.
Our History
Established in 2003, Swift Transport Services was founded on the principles of providing excellent customer service, reliability, and affordability. Our directors have over 20 years of experience in the courier industry, and we have grown through word-of-mouth referrals from satisfied clients. Today, we are proud to be one of the largest and most trusted courier companies in Melbourne.
Why Choose Us
We are fiercely independent, and our independence allows us to focus on what matters most - our clients. We offer a comprehensive range of courier services, ensuring that you have access to the right vehicle and expertise to meet your transportation needs. Our team is dedicated to providing exceptional customer service, and we pride ourselves on our responsiveness, reliability, and affordability.
Overall Experience
The reviews for Swift Transport are mostly positive, with many customers praising their excellent customer service, professional staff, and reliable delivery services. Some customers have had negative experiences, however, citing rudeness and poor communication from staff.
Professionalism and Customer Service
Customers have praise for Swift Transport's professional and responsive staff, with several reviewers mentioning that they received prompt and helpful service. Andrew McCready notes that the admin staff was "awesome" and the driver was "fantastic", while Janine Staunton mentions that the company is "always reliable, friendly, and professional". Campbell Henderson's experience was also "fantastic", with the driver going above and beyond to assist with a delivery.
On the other hand, some customers have had poor experiences with the company's staff. Yc Lee encountered a rude office staff member, while Jeffmss Fanchun was put off by a rude customer service representative. Ghulam Wahid has also expressed frustration with the company's customer service, stating that staff members are "rude" and do not respect drivers.
Value and Reliability
Revealers have praised Swift Transport's value for money, with Janine Staunton noting that the pricing is "fantastic". Andrew McCready's same-day pickup and delivery service went smoothly, and Campbell Henderson appreciated the company's ability to handle a difficult delivery. Kate Cunden has used Swift Transport for multiple jobs and has always relied on their service.
Conclusion
Overall, Swift Transport has received mostly positive reviews for their professional staff, reliable delivery services, and good value for money. However, some customers have had negative experiences with the company's customer service.
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