Better health. Better community.
At Bannockburn Surgery, we are committed to providing the highest quality medical and allied health services to the local community. Our team of experienced and dedicated healthcare professionals is passionate about delivering personalized care to individuals of all ages, from children to the elderly.
Our Mission
Our mission is to improve the physical and mental wellbeing of the entire local community. We strive to provide comprehensive healthcare services that cater to the diverse needs of our patients, from routine check-ups to complex medical conditions. Our team is dedicated to building strong relationships with our patients, ensuring that they receive the best possible care and attention.
Our Services
We offer a wide range of medical and allied health services, including:
- 45-49 Year Old Health Assessments
- Aged Care
- Chronic Disease Management & Team Based Care
- GP Care Services
- Iron Infusions
- Mens, Womens & Childrens Health
- Mental Health Care
- Procedures
- Rehab & Sports Injuries
- Skin Checks
- Vaccinations & Travel Health
Our health assessments are designed to provide a comprehensive and full health check of your overall physical and mental health. Our team will work with you to identify any potential health risks and develop personalized plans to prevent and manage chronic illnesses.
Our Commitment
At Bannockburn Surgery, we are committed to providing professional and reputable medical services that meet the highest standards of care. Our team is dedicated to staying up-to-date with the latest medical advancements and best practices, ensuring that our patients receive the best possible care.
Mixed Reviews for Bannockburn Surgery
Positive Experiences
Some patients have reported excellent experiences at Bannockburn Surgery, praising the friendly and professional staff, including receptionists, nurses, and doctors. Reviewers have mentioned that the doctors are knowledgeable, caring, and take the time to listen to their concerns. The surgery has been recommended by some patients, who appreciate the accessibility and ethical commitment of the staff.
Negative Experiences
On the other hand, some patients have expressed disappointment and frustration with their experiences at the surgery. Common complaints include rude and dismissive receptionists, doctors who do not listen to concerns, and feeling rushed or ignored. Some patients have reported feeling disorganized and mistreated, leading them to seek alternative medical care.
Concerns about Telehealth and Billing
One reviewer raised concerns about the surgery's telehealth appointments, suggesting that they may be overcharging patients for services. Another reviewer expressed disappointment that the surgery charged an elderly patient for a surgical mask, which they felt was an unnecessary expense.
