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At Medeco Inala, we pride ourselves on being a Bulk Billing Practice that makes a positive impact on our community. As a General Practice, we aim to provide exceptional healthcare services that not only diagnose and treat physical ailments but also focus on supporting the overall wellbeing of our patients. Our mission is to create a welcoming and comfortable environment where patients feel valued and cared for.
As a RACGP QLD Practice of the Year 2018 winner, we have consistently demonstrated our commitment to delivering high-quality healthcare services to our patients. Our team of dedicated doctors and staff are passionate about providing personalized care and attention to each patient's unique needs. We take pride in being a culturally sensitive practice that acknowledges the Traditional Custodians of country throughout Australia and extends respect to all Aboriginal and Torres Strait Islander peoples.
Our Services
At Medeco Inala, we offer a wide range of services to cater to the diverse needs of our patients. Our state-of-the-art facilities enable us to perform various medical procedures, including ECG's, immunisations, and minor procedures. Our team of doctors and allied health specialists work together to provide comprehensive care that covers everything from routine check-ups to complex medical conditions.
We believe in providing ease of access to medical care, which is why we offer bulk billing services to all holders of valid Medicare and Veteran Affair's cards. Additionally, we cater to patients with non-Medicare cards, commercial drivers licenses, and pre-employment medicals, among others. Our team is committed to ensuring that every patient receives personalized care and attention, regardless of their medical needs.
Your Health is Our Priority
We understand the importance of timely medical care in ensuring optimal health outcomes. That's why we offer extended hours of service to cater to your busy schedule. Our practice hours are from 8:00 am to 5:00 pm on weekdays and 8:30 am to 12:00 pm on Saturdays. We also have After Hours Care available through National Home Doctors Service, which can be contacted on 13 7425 (13 SICK) from 4 pm onwards.
In an emergency, please dial 000 for assistance and ask for an ambulance. Our staff is trained to provide immediate attention to patients with critical conditions. We also have a patient recall system in place to ensure that patients receive reminders for follow-up appointments and test results.
Meet Our Team
Our team of dedicated doctors, nurses, and allied health specialists are committed to providing high-quality care to our patients. We have a diverse range of medical specialties and expertise, ensuring that every patient receives personalized attention and care. You can learn more about our team, including our doctors, visiting specialists, and allied health professionals, by visiting our website.
Contact Information
We encourage you to visit us at Medeco Inala, located at Shop 55b Inala Town Plaza, 156 Inala Ave, Inala QLD 4077, Australia. You can contact us on (07) 3714 9093 or email us at reception@medecoinala.com.au. We look forward to welcoming you to our practice and providing you with exceptional healthcare services.
Receptionist Issues
The receptionists at the medical practice have been criticized for their rudeness, lack of empathy, and discriminatory behavior. Multiple reviewers have reported being treated poorly by the receptionists, including being told to use outside toilets, being spoken to rudely, and being discriminated against.
Doctor Quality
On the other hand, the doctors at the practice have received positive reviews for their care and professionalism. Doctor Matthew Young, Doctor O'Loan, and Doctor Anthony have been praised for their exceptional care, knowledge, and kindness.
Waiting Times and Scheduling Issues
Some reviewers have complained about waiting times, with one reviewer reporting having to wait past their appointment time to be seen. Another reviewer was told that they couldn't have a telehealth appointment due to not having visited the practice in the last 12 months, despite having had a previous telehealth appointment.
Other Issues
One reviewer reported being disappointed with the lack of attention to their specific health concerns, with tests being ordered for unrelated issues. Another reviewer praised the excellent care they received from Doctor O'Loan, but criticized the receptionist Debbie for her rude attitude.
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