Sparkling Clean Windows, Exceptional Customer Experience
At Control Fire Protection, we take pride in being Sydney's most trusted fire protection company. As a 100% Australian-owned business, we have been providing top-notch fire protection services to residential, commercial, and industrial properties across Sydney and its surrounding suburbs for over 10 years.
Our Mission
Our mission is to provide innovative and reliable fire protection solutions that adhere to Australian Standards and the Building Code of Australia. We strive to make the decision to work with us as easy as possible by providing a one-stop shop for all your fire compliance and fire protection needs. Our team of qualified and experienced technicians is dedicated to providing unparalleled services in the areas of fire installation, service, and routine maintenance across all industries.
Our Services
We offer a comprehensive range of fire protection services, including fire door installation, smoke detection, fire sprinkler system installation, hydrant and hose reel systems, emergency warning and evacuation systems, fire damper installation and rectifications, and passive fire protection. Our team of experts can provide on-time and on-budget fire protection solutions that cater to your specific needs.
Industry Expertise
We have worked with various industries, including strata, government, healthcare, transport, hospitality, education, and commercial real estate. Our experts understand the unique fire safety requirements of each sector and can provide tailored solutions to ensure your property meets the necessary standards.
What Our Clients Say
Don't just take our word for it. Our clients have praised our professionalism, workmanship, and dedication to quality service. We take pride in our work and strive to provide exceptional customer service.
Why Work With Us
By working with Control Fire Protection, you can expect professional and standard-compliant fire services and products, high-quality installation and rectification works, affordable rates, and a friendly fire service team. We are dedicated to bringing top-of-the-line fire protection products and services to our clients.
Overview of Reviews
The reviews of this company are a mixed bag, with both positive and negative comments from customers.
Negative Experiences
Inflexibility and Lack of Customer Care
Some customers have reported negative experiences with the company, citing inflexibility and a lack of regard for diversity and people's lives. They claim that the company is unresponsive to customer needs and is only interested in making a profit.
Scam Allegations
One customer has accused the company of being a scam, claiming that they were misled by false advertising and charged extra fees for services that were supposed to be included in their annual subscription.
Customer Service Failures
Some customers have reported poor customer service, including unresponsive phone lines and a lack of communication about inspections and appointments.
Positive Experiences
Efficient and Friendly Service
On the other hand, some customers have reported positive experiences with the company, citing efficient and friendly service, quick response times, and excellent communication.
Going Above and Beyond
Some customers have praised individual staff members for going above and beyond to meet their needs, including squeezing in last-minute appointments and providing exceptional customer service.
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