Welcome to Air Four, your trusted provider of air conditioning and mechanical services in Melbourne. Since 1987, we have been dedicated to keeping Melbourne cool, ensuring that homes and businesses have a comfortable environment all year round. Our team of highly experienced professionals caters to a diverse range of clients, from government offices and healthcare facilities to residential homes, industrial factories, and commercial offices.
At Air Four, we believe in delivering excellent service and reliability. We take the time to understand your needs and recommend the most suitable solution for your requirements. Our extensive range of brands and unit types allows us to find the best solution for you without restrictions.
Our Services
We specialize in air conditioning and refrigeration, offering a comprehensive range of services designed to keep your systems running smoothly and efficiently. Our services include:
- Commercial Air Conditioning Service and Maintenance: Our qualified team can service all types of air conditioning and refrigeration plants, ensuring that they operate at their best. With our programmed servicing, you can avoid unexpected breakdowns and maintain a comfortable environment for your business.
- Residential Cooling: We provide top-notch cooling solutions for your home, ensuring that you stay comfortable during the hot summer months. Our split systems and ducted cooling systems are designed to meet your specific needs.
- Unit Heating: Our heating solutions will keep you warm during the cold winter nights. We offer split systems and ducted heating options to ensure that your home remains cozy and warm.
- Service & Maintenance: Regular maintenance is crucial for the longevity and efficiency of your air conditioning and refrigeration systems. Our proactive maintenance programs will keep your systems running smoothly, reducing the risk of unexpected breakdowns.
- Major Projects: Our team has extensive experience in handling major projects, from installations to maintenance and repairs. We have the resources and expertise to manage projects of any scale and complexity.
At Air Four, we are committed to delivering a healthy and comfortable environment tailored to your needs. Contact us today for a free quote and experience the Air Four difference.
Overall Experience
The reviews showcase a mix of positive and negative experiences with Air Four, a local Australian company providing air conditioning services.
Positive Experiences
Satisfied Customers
Several reviewers have praised Air Four's professional and courteous service, highlighting the expertise of technicians like Chris Carrol and Damian. They appreciated the prompt and hassle-free installation, and the company's willingness to assist with government rebate schemes.
Excellent Workmanship
Reviewers mentioned the high-quality work performed by the installers, who left the premises in a tidy state and even restored a heavy cupboard to its original position.
Reasonable Pricing
Some customers appreciated the reasonable prices offered by Air Four, especially compared to other companies that were unable to fix their air conditioning units.
Negative Experiences
Unprofessionalism
A few reviewers reported negative experiences, including unprofessional behavior from technicians like Adam, who arrived without a ladder and still charged for the visit.
Overpriced Quotes
Some customers received inflated quotes, with additional costs and exclusions that left them feeling taken advantage of. One reviewer was even charged a "quote fee" for receiving a quote.
Poor Communication
Reviewers criticized Air Four's communication, citing a lack of explanation for not providing quotes and abrupt emails that failed to address their concerns.
