Innovating Commercial Cooking and Refrigeration Solutions, Since 1976
At Channon Refrigeration, we have been leading the way in commercial cooking and refrigeration equipment and service for over 42 years. Since our establishment in 1976, we have been dedicated to providing exceptional quality products and services to our clients across Australia. Our commitment to innovation, quality, and customer service has earned us numerous industry awards, including the ARBS Industry Award for our holistic approach to refrigeration and catering equipment.
As a one-stop-shop for all your commercial kitchen and refrigeration needs, we offer a wide range of services and solutions to cater to the diverse requirements of various industries, including hospitality, food service, and healthcare. Our comprehensive range of products and services includes 3D kitchen design, equipment installation, maintenance, and repair.
Our Services
At Channon Refrigeration, we pride ourselves on our ability to provide complete solutions to our clients' needs. Our services include:
- Design and Consultancy Service: Our expert team of designers and consultants work closely with clients to understand their specific needs and design bespoke solutions that meet their requirements.
- Commercial Kitchen Fit Outs: We offer a turnkey solution for commercial kitchen fit-outs, including design, installation, and commissioning of equipment.
- Stainless Steel Fabrication: With our in-house stainless steel fabrication facilities, we can build custom-made equipment for our clients at competitive prices.
- Project Management: Our expert project managers oversee the installation and commissioning of equipment, ensuring a seamless and stress-free experience for our clients.
- 24/7 Servicing: Our 24/7 servicing team is available to assist with breakdowns, repairs, and maintenance, ensuring that our clients' operations continue smoothly.
- Rental and Finance Options: We offer flexible rental and finance options to suit our clients' needs, including equipment rental, financing options, and trade-in programs.
Why Choose Channon Refrigeration
At Channon Refrigeration, we stand out from the competition due to our:
- Award-Winning Reputation: Our commitment to excellence has earned us numerous industry awards and recognition.
- Quality Equipment and Brands: We only stock high-quality products from reputable manufacturers, ensuring that our clients receive the best equipment available.
- Competitive Pricing: We offer affordable pricing and flexible payment solutions to suit our clients' budgets.
- Customer Care: Our experienced and knowledgeable team is dedicated to providing exceptional customer service and support.
Our Portfolio
Our portfolio is comprehensive and diverse, spanning a wide range of commercial cooking equipment, including:
- Combination ovens and glasswashers
- Cook tops and ranges
- Griddles and ovens
- Fryers and barbeques
- Commercial ice makers and Asian specialty cooking equipment
- Commercial catering equipment and common use equipment
At Channon Refrigeration, we are dedicated to providing long-term customer satisfaction and unbeatable service support. Whether you are looking to buy or rent equipment, we have the solution for you. Contact us today to learn more about our services and how we can assist you in creating the perfect commercial kitchen.
Customer Service
The reviews highlight varying experiences with customer service. On the positive side, Jessica was praised for going above and beyond to provide information, with a reviewer describing her as "professional and pleasant". Another reviewer, Jevan Sayer, was impressed with the prompt service, receiving a visit within an hour of calling and having their problem resolved efficiently.
However, not all reviewers had a positive experience. Zee had a horrible experience with warranty claims, with multiple visits and returns to the warehouse, causing ongoing inconvenience. Leietta Tejano had a disturbing encounter with an old man who used rude and inappropriate language towards two teenage girls.
Refrigeration Services
The reviews also touched on the company's refrigeration services. Bison rated the company 5 stars, describing them as the "best Refrigeration company in Australia" and praising their 24/7 emergency services and custom builds. Roy Nicol, who worked at the company in 2002, echoed this sentiment, stating that it's the best refrigeration company in Australia and New Zealand.
Issues with Warranty Claims
One reviewer, Zee, had a poor experience with warranty claims, citing multiple visits and returns to the warehouse, which caused ongoing inconvenience.
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