Unlocking Your Wellbeing, One Patient at a Time
Duff Street Medical Clinic is a one-stop bulk billing medical centre in Cranbourne West, providing a wide range of medical services and wellness centre. We have 15 doctors on site and are open 7 days, making it convenient for our patients to access medical care when they need it. Our clinic is dedicated to providing high-quality medical services to the community, with a focus on prevention, wellness, and holistic care.
Our Services
Our clinic offers a wide range of services, including general practice, allied health, asthma clinic and spirometry, children's health, cosmetic clinic, diabetic clinic, family planning and pregnancy, immunisations, men's health, mole checks and skin cancer clinic, weight loss clinic, and women's health. We also have an on-site pharmacy that is open until 9pm, making it easy for our patients to pick up scripts, immunisations, and more.
Allied Health and Wellness Centre
Our Wellness Centre places emphasis on prevention and well-being. Our experienced and passionate Allied Health Team, including physiotherapists, psychologists, podiatrists, and more, specialise in WorkCover, TAC, and Medicare and Veteran's Affairs clientele. Our team works closely together to provide a holistic approach to health care, focusing on prevention, early detection, and treatment of various health conditions.
Our Mission
At Duff Street Medical Clinic, our mission is to provide high-quality, patient-centred medical care to the community. We strive to create a welcoming and comfortable environment for our patients, and our dedicated team of medical professionals are committed to delivering exceptional care and service to our patients.
About Our Clinic
Our clinic is open 7 days a week, with extended hours from 8am to 11pm on weekdays. We have 15 doctors on site, including 7 female doctors, who can assist patients with a wide range of medical services. Our clinic is fully bulk-billed, making it affordable and accessible to everyone. We also have a pharmacy on site, making it convenient for our patients to pick up scripts and more.
Staff and Doctors
The clinic's doctors, including Dr. Albir and Dr. Maged Isaac, have received praise for being friendly, gentle, and professional. Some doctors have been commended for their excellent service, with one reviewer stating that they are the best.
Reception and Administration
However, the clinic's reception and administration have been heavily criticized. Some reviewers have reported being treated poorly by receptionists, with one reviewer describing the experience as "disgusting" and "absolutely gobsmacked". There have been issues with wait times, communication, and a lack of effort to assist patients.
Convenience and Technology
The clinic's use of technology has been praised for making it more convenient for patients, with one reviewer stating that it saves time.
Medical Negligence
Some reviewers have reported experiencing medical negligence, including being refused help and being told not to return to the clinic for further treatment.
Overall Experience
The overall experience at the clinic has been mixed, with some reviewers having positive experiences and others having negative ones.
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