Experience the Power of Expertise
At Jack's Hydraulic Services, we are dedicated to providing complete product support to our customers. We offer a comprehensive range of services, including component supply, power pack and cylinder manufacture, installation and commissioning, field service, maintenance and troubleshooting, training, and component repairs.
Our Mission
Our mission is to deliver honest, trustworthy, and professional support to our customers. We strive to provide exceptional customer service, backed by our strong technical background and expertise in the hydraulic industry. We are committed to helping our customers with their hydraulic needs, ensuring that their systems operate efficiently and effectively.
Our Services
We offer a wide range of services to cater to the diverse needs of our customers. Our services include:
- Component Supply: We supply hydraulic components, including pumps, motors, solenoid valves, and more from top manufacturers.
- Power Pack and Cylinder Manufacture: We design, manufacture, and supply power packs and cylinders tailored to our customers' specific requirements.
- Installation and Commissioning: Our team of experts undertakes installation and commissioning of hydraulic systems, ensuring that they are properly installed and functioning as intended.
- Field Service: We provide 24/7 field service support, including general assistance, system diagnostics, and maintenance.
- Maintenance and Troubleshooting: Our team of experts provides maintenance and troubleshooting services to ensure that our customers' hydraulic systems are running efficiently and effectively.
- Training: We offer customized training programs to educate our customers on the proper use and maintenance of their hydraulic systems.
- Component Repairs: We repair and refurbish hydraulic components to ensure that they are functioning as good as new.
Our Suppliers
We have a strong technical background and are dedicated to honest, trustworthy, and professional support. We are guided by a relentless drive to help our customers with complete product support. Our suppliers include top manufacturers such as Boss Hydraulics, Commercial Hydraulics, Denison Hydraulics, Intermot, Lynch Fluid Controls, Nordon Cylinders, Parker, SAI, Sun Hydraulics, and UCC, among others.
Our Values
At Jack's Hydraulic Services, we value honesty, trust, and professionalism in our dealings with customers. We believe in building long-term relationships with our customers, and we strive to deliver exceptional customer service to exceed their expectations.
Price Concerns and Poor Customer Service
Multiple reviewers have expressed dissatisfaction with the prices quoted by this company, stating that they can find similar work done elsewhere for significantly cheaper. Peter De Ryk, a reviewer, mentions that he was originally quoted $14,000 for a three-cylinder job, which he deemed too expensive. When he declined the quote, the company charged him an additional $250 to unload the materials and $2700 for an inspection. De Ryk opted to have the job done elsewhere for a total of $4000, highlighting the excessive pricing.
Lack of Transparency and Unprofessionalism
Reviewers have also criticized the company's attitude towards clients, with De Ryk stating that they have a "bad attitude" towards customers. This lack of professionalism and unwillingness to negotiate or provide transparency in their pricing has led to a poor reputation for the company.
