Your one stop IT Department Support
A Established IT Support Partner in Melbourne
Focus Computer Services has been providing reliable IT support to businesses, industries, and residential clients in Melbourne since 1999. Our dedicated team of experienced IT professionals are committed to offering comprehensive, cost-effective, and reliable IT solutions that empower our clients for success.
1. Computer Networking & Wireless Networking
We design, implement, and manage secure and efficient network infrastructure, including wireless networks. Our services ensure optimal data connectivity and communication across your organization.
2. Remote Access & VPN
Staying connected is crucial in today's world. We provide secure and reliable remote access solutions, including Virtual Private Networks (VPNs), to enable secure data access from anywhere.
3. Broadband & Internet
We assess your internet connectivity needs and recommend the most suitable plans to maximize your online performance.
4. Computer Security & Data Protection
Keeping your data safe is paramount. We offer comprehensive cybersecurity services to safeguard your computer systems from viruses, malware, and data breaches.
5. Hardware & Software Support
Our skilled technicians can troubleshoot and repair all types of computer hardware and software issues. We also offer proactive maintenance plans to prevent future problems.
Our Commitment
Focus Computer Services stands out through:
- Vendor Independence: We are not tied to any specific technology vendors, allowing us to choose the best solutions for your unique needs.
- Clear & Precise Communication: We provide clear and concise explanations to ensure you understand the issues and the resolutions.
- Uncompromising Customer Service: We prioritize your satisfaction and work collaboratively with you to achieve optimal results.
Our Clients
We have had the privilege of serving various clients across diverse industries, including:
- Accountants
- Advertising Agencies
- Agribusinesses
- Architects
- Builders
- Business Consultants
Partner with Focus Computer Services today and experience reliable IT support that empowers your business or personal technology needs!
Negative Experiences
Several reviewers have raised concerns about the unreliability of the service provider, citing issues with data loss and poor communication.
Data Loss and Unreliable Service
Reviewers have reported that the company erased their hard drives, resulting in the loss of important files and data. One reviewer even went as far as to say that they lost everything, emphasizing the severity of the issue.
Poor Communication
The lack of effective communication has also been highlighted as a major problem. Reviewers have expressed frustration with the company's inability to keep them informed about the status of their data or offer any meaningful assistance.