Business Details
Trusted Insurance Solutions in Australia
Metlife Insurance L has been dedicated to providing comprehensive insurance solutions tailored to meet the unique needs of Australians. With a global heritage spanning over 150 years, we combine international expertise with local insights to deliver life insurance, income protection, and health support services. Our commitment to innovation is exemplified through offerings like MetLife 360Health, which provides policyholders with access to award-winning wellness resources.We maintain a strong focus on customer-centric claims processing, achieving high approval rates and supporting policyholders through challenging times. Backed by a team of experienced professionals and a dedication to industry standards, we strive to offer financial security and peace of mind to individuals and businesses across Australia.
Services
Life Insurance
Income Protection
TPD Cover
Trauma Insurance
360Health Services
Highlights and features
- Global expertise with 150+ years of industry experience
- Award-winning MetLife 360Health wellness and support services
- High claims approval rates with efficient processing systems
- Dedicated Business Development Manager support for advisers
- Flexible insurance products adaptable to changing needs
Associations and certifications
- Council of Australian Life Insurers
- Life Insurance Code of Practice
What people say
Award-winning health services
Efficient claims process
Dedicated adviser support
High approval rates
Comprehensive coverage options
Services
Life Insurance
Provides financial security through lump sum payments to beneficiaries upon policyholder's death. Covers mortgage payments, school fees, and living expenses. Offers terminal illness benefits and flexible coverage options. Helps families maintain financial stability during difficult times while allowing policy customization through optional extras.
Income Protection
Replaces up to 70% of income during work inability due to illness or injury. Offers benefit periods up to age 65 with tax-effective options. Supports self-employed individuals and business owners. Includes premium waiver benefits and superannuation contribution protection. Designed to maintain lifestyle continuity during temporary setbacks.
TPD Cover
Delivers lump sum payments for total and permanent work inability. Covers medical expenses, home modifications, and ongoing care costs. Available with own occupation or any occupation definitions. Offers flexible cover amounts and optional business partner protection. Includes premium waiver and buy-back options following claims.
Trauma Insurance
Provides lump sum payments for serious medical conditions like cancer, heart attacks, and strokes. Covers treatment costs and living expenses during recovery. Includes broad range of qualifying conditions with flexible cover amounts. Offers family extras and individual condition boosts. Designed to complement other insurance products for comprehensive protection.
360Health Services
Complimentary health resources including mental wellness, nutrition, and menopause support. Features expert medical opinions and fitness guidance. Available to all policyholders at no extra cost. Combines preventive care with recovery assistance. Enhances overall well-being while potentially reducing future insurance claims.
People
Richard Nunn
Chief Executive Officer
With extensive international insurance experience, Richard leads Metlife Insurance L's strategic direction and operational excellence. He brings deep industry knowledge and a customer-focused approach to life insurance services.
Brad Brandenburg
Chief Risk & Compliance Officer
Brad oversees risk management and compliance frameworks, ensuring regulatory adherence and sustainable business practices across Metlife Insurance L's operations.
David Curry
Chief Information Officer
David leads digital transformation initiatives, implementing technology solutions that enhance customer experience and operational efficiency in insurance services delivery.
Meray El-Khoury
Chief Insurance Officer
Meray oversees insurance product development and underwriting strategies, combining industry expertise with innovative approaches to risk assessment and policy design.
Keiran McKinnon
Chief Financial Officer
Keiran manages financial operations and strategic planning, ensuring Metlife Insurance L's financial stability while supporting growth initiatives and investment strategies.
Questions
What insurance products does MetLife Australia offer?
We provide life insurance, income protection, TPD cover, trauma insurance, and health support services through financial advisers and superannuation partnerships.
How do I make a claim with MetLife?
Contact our claims team at 1800 221 599 for guidance through the process, or submit your claim online via the MetLife website.
Can I customize my insurance coverage?
Yes, our policies offer flexible options and optional extras that allow you to tailor coverage to your specific needs and life circumstances.
What is MetLife 360Health?
It's our complimentary health and wellness program providing policyholders with access to nutrition support, mental health resources, and medical expertise.
Do you offer group insurance options?
Yes, we provide group life insurance solutions for employers and superannuation funds with minimum 50 members and automatic acceptance features.
How are premiums calculated?
Premiums depend on factors including age, health status, occupation, chosen coverage amount, and policy features selected during underwriting.
