Empowering You, Enhancing Life
At Zest Care, we believe everyone deserves to live a happy and fulfilling life. As an NDIS Registered Provider, we are dedicated to helping those with disabilities approach life with a little extra "zest". Our purpose is to help our clients achieve their lifelong goals through quality, customized care centered around their NDIS plans, empowering them to live the lives they want.
Our Services
We offer a range of services designed to support individuals with disabilities and vulnerable children. Our services include Disability Services, Family Services, Plan Management, Support Coordination, and Direct Supports. Our team collaborates with dedicated professionals to provide our clients with the best possible support, from sourcing and placing professionally trained Support Workers to ensuring our clients' peace of mind is just a phone call away.
Disability Services
Our Disability Services are designed to support individuals with disabilities to live independently and achieve their goals. We offer personalized care and tailored solutions specific to each individual's needs, whether it's getting out and about more in the community, becoming more independent in their own home, or learning new skills.
Family Services
Our Family Services are designed to support vulnerable children living in complicated family situations. We work closely with referring partners to provide care and support at a moment's notice to families and children in need. Our program is tailored to provide personalized care designed around each family's needs and goals.
Our Commitment
At Zest Care, we are committed to delivering services where children are protected, respected, nurtured, empowered, and valued. We have zero tolerance for child abuse and are committed to identifying risks early and reducing and removing these risks to prevent child abuse.
Our Team
Our team is comprised of dedicated, passionate, and carefully selected professionals who genuinely care about supporting individuals, whether working with them directly or indirectly. We recognize that each and every person we work with is different, and we strive to take this into account to make the solutions we are offering all about them.
Problems with Zest Care Services
Many reviewers have expressed their disappointment and frustration with Zest Care Services, citing poor service, unprofessional behavior, and lack of care for clients. Many reviewers have given the service a 1-star rating, with some even stating that it is the "worst company" they have ever dealt with.
Poor Service and Communication
Several reviewers have complained about the poor service and communication from Zest Care. This includes failures to deliver promised care services, constant cancellations, and difficulty in contacting the company to resolve issues. Some reviewers have even been left without support during emergencies, which has had a negative impact on their mental health.
Unreliable and Incompetent Carers
Many reviewers have expressed concerns about the quality of the carers provided by Zest Care. Some reviewers have reported that carers have been unable to perform basic tasks, such as changing nappies or feeding children. Others have reported that carers have been uncooperative and unwilling to work with clients.
Financial Issues
Some reviewers have reported financial issues with the company, including non-payment of invoices and difficulties with refunding clients for services not rendered.
Exceptions
Not all reviewers have had a negative experience with Zest Care. One reviewer has praised the company, stating that their support worker dealt with a stressful situation calmly and professionally. This reviewer has expressed satisfaction with the service and recommends it to others.
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