Business Details
19 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions in Sydney
Assistech IT Solutions IT Solutions is a Sydney-based company with over 15 years of experience delivering fast and reliable IT solutions to businesses of all sizes across diverse industries. Our expertise spans managed IT services, cybersecurity, cloud computing, disaster recovery, and strategic technology consulting. We prioritise proactive support, tailored solutions, and compliance readiness to ensure businesses operate securely and efficiently. Our certified professionals provide 24/7 assistance, combining advanced monitoring systems with SLA-driven service delivery to minimise downtime.With a focus on integrity and collaboration, we help organisations modernise infrastructure, mitigate risks, and align IT strategies with long-term goals. Clients consistently highlight our reliability, timely communication, and ability to deliver complex solutions while maintaining affordability.
Services
IT Support
Cyber Security
Disaster Recovery
Cloud Services
IT Consulting
Managed IT
Penetration Testing
Backup Solutions
Compliance Readiness
Microsoft 365 Security
Details
- Year established: 2007
Highlights and features
- We provide 24/7 proactive IT monitoring and rapid incident response.
- Our team holds certifications in Microsoft, AWS, and cybersecurity frameworks.
- We implement ISO 27001-compliant security maturity roadmaps.
- Our clients praise our 'underpromise and overdeliver' approach.
- We offer scalable solutions tailored to financial, healthcare, and education sectors.
Associations and certifications
- ISO 27001
- SOC 2
- DISP
What people say
Second to none
Bullet proof reliable
Highly recommend
Underpromise and overdeliver
Exceptional service
Services
IT Support
Our IT support services combine remote monitoring, on-site assistance, and SLA-driven maintenance to ensure business continuity. We handle workstation/server management, software updates, network security, and user training while proactively identifying system vulnerabilities. Clients benefit from reduced downtime, predictable costs, and access to certified engineers available 24/7 for critical issues.
Cyber Security
We deliver comprehensive cybersecurity solutions including ransomware protection, ISO 27001 compliance, and 24/7 threat detection. Our services cover email security, device encryption, penetration testing, and incident response planning. By implementing Essential 8 maturity frameworks, we help businesses strengthen defenses against phishing, data breaches, and compliance violations while maintaining audit readiness.
Disaster Recovery
Our disaster recovery plans integrate automated backups, cloud/hybrid storage, and rapid system restoration protocols. We design custom recovery solutions to minimize disruption from cyberattacks or hardware failures. With quarterly testing and business continuity exercises, clients achieve fast data retrieval, compliance alignment, and reduced financial risks from operational outages.
Cloud Services
We implement secure Microsoft Azure, AWS, and Google Cloud solutions tailored to business scalability needs. Our services include infrastructure migration, hybrid cloud management, and security hardening for Office 365 environments. Clients gain flexible, cost-effective platforms with enterprise-grade security while maintaining 24/7 technical support for cloud operations.
IT Consulting
Our consulting services focus on IT roadmap planning, risk assessments, and compliance advisory. We provide vendor-neutral guidance for infrastructure modernization, cybersecurity funding applications, and technology investments aligned with business objectives. With C-level strategic insights, we help organisations optimise IT spending while addressing evolving regulatory requirements.
Questions
What industries do you specialise in?
We serve financial services, healthcare, education, hospitality, retail, and legal sectors with tailored IT solutions.
Do you offer 24/7 emergency support?
Yes, our team provides 24/7 monitoring, rapid incident response, and critical repair services for urgent IT issues.
How do you ensure cybersecurity compliance?
We implement ISO 27001, SOC 2, and Essential 8 frameworks with maturity tracking and audit-ready reporting.
Can you support cloud migration projects?
Yes, we manage secure migrations to Microsoft Azure, AWS, and Google Cloud platforms with ongoing optimisation.
What service levels are available?
We offer three scalable tiers: TechCare Assist (core support), Proactive (preventive maintenance), and Manage (strategic governance).
