We Love what we do Our passion drives us
Arise Building Services is a distinguished building contractor company based in the Southern Highlands of New South Wales, with over 20 years of experience in the industry. We take great pride in our unwavering commitment to delivering top-notch building services, whether it's for domestic home extensions, commercial refurbishments, or alterations to a property. Our team of highly skilled and experienced professionals work closely with our clients from the initial enquiry through to completion, ensuring the highest quality results that accurately reflect each client's individual specifications.
At Arise Building Services, we specialize in a wide range of building services, and we are known for our attention to detail, punctuality, and dependability. We work within our clients' budgets and time frames, tailoring our services to meet their unique requirements. Our clients can expect a transparent, enjoyable building journey, with direct communication with our owner, Nathan Phillips, who has over three decades of industry experience. Nathan's expertise as a fully qualified builder ensures that each home is built with exceptional craftsmanship, meeting the highest standards of quality.
Our Services
At Arise Building Services, we offer a comprehensive range of building services that cater to our clients' diverse needs.
- New Custom Built Homes: We specialize in building architecturally designed lifestyle homes that reflect our clients' unique styles and preferences. Our team of skilled professionals works closely with our clients to bring their vision to life, delivering a custom-built home that is tailored to their lifestyle.
- Home Renovations and Additions: We offer custom home renovations and additions that improve our clients' existing homes. Our team of experienced professionals can handle any renovation or addition project, from garage conversions to large-scale extensions, delivering exceptional results that accurately reflect each client's individual specifications.
- Commercial Construction: Our team of experts has extensive experience in commercial construction, providing new build, refurbishment, and workplace fit-out services. We work closely with our clients to deliver a commercial space that accurately reflects their brand and meets their unique requirements.
- Our Projects: Our portfolio showcases our extensive expertise in building high-quality homes, whether it's on challenging or standard construction sites. We have completed various projects across different locales in the Southern Highlands and Sydney, delivering exceptional results that meet our clients' expectations.
Our Team
Our team at Arise Building Services comprises seasoned professionals with a steadfast commitment to excellence and an unwavering dedication to delivering personalized service. Our small team specializes in crafting custom-designed lifestyle homes of unparalleled quality for each unique client. We attentively listen to our clients' needs and meticulously tailor-build to suit their lifestyle perfectly.
At Arise Building Services, we prioritize delivering outstanding service to our clients, fostering complete transparency and minimizing surprises and misunderstandings along the way. Our approach grants our clients peace of mind throughout the building process, making the experience stress-free and enjoyable.
The reviews for Citadel's flooring installation and customer service are overwhelmingly negative. Several customers have reported poor quality work, lack of accountability, and unprofessional behavior. Subcontractor Failures show that Citadel's subcontractors are not meeting expectations, with incorrect installations and warranty claims being denied.
Ryan Russell's review highlights the poor quality of work, saying the flooring installed by Citadel's subcontractor is "the absolute worst quality work I've ever seen". The reviewer also claims that Citadel has lied to them, the builder, and the flooring manufacturer to deny warranty claims.
Babak Azimi Tabrizi's review details a similar experience with poor installation and unprofessional behavior from Cindy, a Citadel representative. The reviewer's carpet was installed incorrectly, and when they tried to resolve the issue, Cindy was uncooperative and eventually refused to fix the problem.
Eva Lee's review highlights poor customer service, with scheduled services being cancelled multiple times and the staff being unhelpful.
On the other hand, Estela Hernandez's review provides a more positive experience, saying that Citadel is a good place to go to request flooring installation services.
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