Find Your Dream Car with Us!
At Elite Autos, we are committed to providing our customers with the best value used cars in the Macarthur area. Established since 1970, we have been proudly serving Narellan, Camden, and Campbelltown for over 30 years. As one of Narellan's original, quality used car dealers, we take pride in our reputation for excellence and customer satisfaction.
Our Services
We offer a wide range of services to make your car-buying experience as smooth and convenient as possible. Our "Car Hunter" service allows you to specify your exact requirements, and we'll do the searching for you. We can arrange flexible finance packages to suit any budget, and we can even help you restructure your existing finance when you choose to upgrade to one of our quality, late-model vehicles.
Our Commitment
At Elite Autos, we're committed to providing our customers with the best possible service. We're confident you'll find your next car with us, but if you can't find what you're looking for, we'll do the searching for you. We're proud members of the Motor Trades Association for over 40 years, and we're dedicated to upholding the highest standards of quality and integrity.
Why Choose Us
With a vast range of used cars from top manufacturers, including Toyota, Honda, Hyundai, and more, we're confident you'll find the perfect vehicle to suit your needs and budget. Our experienced team is dedicated to providing a hassle-free buying experience, and we're always happy to answer any questions you may have. So why choose us? Because we're committed to providing the best value, the best service, and the best overall car-buying experience in the Macarthur area.
Visit Us
If you're in the market for a quality used car, come visit us today. With ample on-site parking and a warm welcome, we look forward to seeing you soon. And don't forget to enjoy a complimentary cup of coffee while you browse our extensive range of vehicles.
Rude and Disrespectful Salespeople
A group of reviewers have shared their negative experiences with a car dealership. First off, Hamish Campbell had a terrible encounter with the salespeople. He test-drove a Toyota Corolla, only to find several issues with the vehicle, including a broken boot that would not shut correctly and dirty transmission fluid. Despite pointing out these problems, the salespeople refused to entertain an offer and claimed the car was "perfect". When Hamish and his partner asked for evidence of the "one owner" claim, they were met with hostility and told to take their business elsewhere.
Another reviewer, Allison Dodd, was sold a car that turned out to be an absolute lemon. The water pump was glued into the vehicle, and there was no warranty provided. Needless to say, Allison was disgusted and will not be recommending the dealership to anyone.
Deceptive Business Practices
Dean Webb had a similar experience when he went to inspect a vehicle. The salesman claimed they did not have the log books, citing the Australian Privacy Act, but this was quickly debunked as false. When Dean expressed his disappointment and declined to purchase the vehicle, the salesperson became aggressive and rude.
On the Other Hand
However, there were some positive reviews from customers who had a great experience at the dealership. Sonia Merheb bought a car from them and praised the salespeople, David and Colin, for their help and understanding. Julie Faint and Anthony also had a great experience, with Anthony even recommending the dealership to others.
Additionally, Julianne May had a fantastic buying experience, finding her perfect vehicle after a month-long search. She praised the dealership's honesty and no-pressure sales approach. Jess Marree also had an amazing experience, finding a great car and great customer service from Colin and David.
Backlash from Poor Customer Service
On the other hand, Diane Gardiner had a horrific experience with the dealership. She agreed to a price over the phone and was told to drive from Forster to complete the purchase. However, the car was filthy inside and needed a thorough detailing. When she expressed her disappointment, the salesperson became hostile and told her to leave, only to phone her later to apologize and offer to get the car ready the next morning.
Conclusion
Overall, it seems that this dealership has a mixed reputation. While some customers had a great experience, others were treated poorly and encountered deceptive business practices. It's essential for potential customers to read reviews and do their research before making a purchase.
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