Empowering Business Owners to Make Informed Decisions
At Macarthur Automotive, we pride ourselves on being more than just another motor dealership in the district. Our staff lives and breathes Macarthur Country and are all very dedicated to the community and its people. Our roots of integrity run deep, and we believe that a local business with integrity and honesty is where it all starts.
We are a multi-franchise dealership with two retail locations, representing 11 of the finest car brands in the world. Our dealerships are well-equipped, and our staff is highly trained, friendly, and knowledgeable, standing behind their work. We are committed to providing you with the new, used, or demonstrator vehicle you want at the price you need and helping you maintain your car for life.
Our Services
At Macarthur Automotive, we offer a wide range of services to cater to all your automotive needs. Our state-of-the-art sales and service departments will keep your car in excellent condition, and our friendly staff will make every visit to our dealership a pleasant one. Our factory-trained service technicians will keep your car running like it did on the day you bought it.
We understand that buying a car can be a daunting task, which is why we have made it easy for you to buy online, over the phone, or by visiting us in store. We also offer tailored finance packages to suit your budget and lifestyle. Our online finance application process is simple and secure, and we will do the rest.
In addition to our sales and service departments, we also offer a range of other services, including vehicle valuations, trade-ins, and fleet sales. We are committed to providing you with an exceptional customer experience, and we hope that you find our website helpful for all your automotive needs.
Our Brands and Retail Locations
Our multi-franchise dealership across two retail locations represents 11 of the finest car brands in the world, including Audi, BMW, Fiat, Ford, GWM Haval, Holden, Honda, Hyundai, Isuzu UTE, Jaguar, Jeep, Kia, Land Rover, LDV, Mazda, Mercedes-Benz, MG, Mitsubishi, Nissan, Peugeot, RAM, Renault, SKODA, Subaru, Suzuki, Toyota, and Volvo. We are here to get you the new, used, or demonstrator vehicle you want at the price you need.
Our Promise
At Macarthur Automotive, we promise to provide you with an exceptional customer experience, from the moment you walk into our dealership to long after you drive away in your new vehicle. We are committed to providing you with the best possible service, and we look forward to the opportunity to serve you.
Negative Experiences
The reviewers who had negative experiences with Macarthur Automotive reported issues with customer service, including unfriendly and unhelpful staff, broken promises, and poor handling of customer complaints. Some reviewers experienced problems with their vehicles, including faulty brakes, steering issues, and mechanical problems that were not addressed promptly. Others were dissatisfied with the trading-in process, feeling that they were lowballed on the value of their vehicle.
Positive Experiences
On the other hand, some reviewers had positive experiences with Macarthur Automotive, praising the friendly and helpful staff, especially Keith, Liz, Natasha, and Lauren. They appreciated the exceptional customer service, prompt replies, and helpful advice provided by the sales team.
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