Ride with confidence, ride with Diamond Creek Bike Shop
At Diamond Creek Bike Shop, we're passionate about providing top-notch bicycles and exceptional customer service to our community. As the oldest TREK dealer in the north, we take pride in our 13 years of experience and expertise in all things cycling. Our team is dedicated to helping you find the perfect bike to suit your needs, whether you're a seasoned pro or just starting out.
Our Story
Since our humble beginnings, we've grown to become a premier bike shop in the region, offering an extensive range of bicycles from leading brands such as TREK, Jamis, Mongoose, and more. Our showroom boasts an impressive collection of over 200 bikes, ensuring that you'll find the perfect ride to match your style, budget, and riding goals. Our team of knowledgeable and friendly staff is always happy to offer expert advice, guidance, and support to ensure that you get the most out of your cycling experience.
Our Services
At Diamond Creek Bike Shop, we're committed to providing a comprehensive range of services to cater to all your cycling needs. From bike sales and rentals to repairs, maintenance, and accessories, we've got you covered. Our expert technicians are equipped to handle all types of bike repairs, from routine tune-ups to complex custom builds. We also offer a wide range of accessories, parts, and clothing to complement your riding style.
Our Commitment
At Diamond Creek Bike Shop, we're dedicated to building strong relationships with our customers and the local community. We're committed to providing exceptional customer service, offering expert advice, and creating a welcoming environment for all cyclists. Whether you're a casual rider, a serious enthusiast, or just starting out, we're passionate about helping you achieve your cycling goals and creating unforgettable experiences on two wheels.
Excellent Service and Expertise
The reviews for this bike shop are overwhelmingly positive, with all but one reviewer giving it a 5-star rating. The owners, mal and crew, are praised for their exceptional service, helpfulness, and expertise. They are described as friendly, professional, and knowledgeable about bicycle mechanics.
Booking and Queue Issues
However, one reviewer did have a negative experience with booking a service. They felt that the shop was uncommunicative and unwilling to provide a specific date for the service, instead insisting that they had to leave the bike in a physical queue. The reviewer felt frustrated and ended up leaving without booking the service.
Good Value and Local Support
Some reviewers mention that prices can be a bit high, but overall, the shop is praised for providing good value and exceptional service. Many reviewers also mention that they support the shop because it is a local business.
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