Reliable Rental Solutions for a Smooth Ride
At Smart State Rentals, we're passionate about providing top-notch vehicle rental services to the general public, mining industry, tourists, and corporate clients in Mackay, Queensland. As a family-owned business operating since 2002, we take pride in our commitment to customer satisfaction, safety, and reliable fleet management.
Our Fleet
Our diverse and versatile fleet consists of high-quality passenger cars and mine-spec vehicles, catering to various needs and requirements. Whether you're a local, tourist, or business professional, we have a wide range of vehicles to suit every occasion at competitive rates. Our fleet includes passenger vehicles, commercial vehicles, and mine-spec vehicles, all meticulously maintained to ensure a safe and comfortable ride.
Mechanical Expertise
Our mechanical workshop, operating under the trading name of Fourways Autocare, is run by expert mechanics who deliver high-quality work using exclusively Shell motor oils. We offer servicing for cars, 2WD, 4WD, and mine-spec vehicles. With 50 years of experience in the automotive industry, our team provides first-class service, continually learning and improving their skills to deliver exceptional results.
Our Commitment
At Smart State Rentals, we're dedicated to providing exceptional customer service, ensuring a seamless rental experience. Our friendly staff are always available to answer your questions and provide assistance. We're passionate about building long-term relationships with our clients, and we strive to exceed your expectations with every interaction.
Why Choose Us
By choosing Smart State Rentals, you can expect:
- A wide range of high-quality vehicles to suit every need
- Competitive rates and flexible rental options
- Expert mechanical services and vehicle maintenance
- Friendly and knowledgeable staff dedicated to customer satisfaction
- A commitment to safety and reliability in our fleet management
Get in Touch
If you have any questions, concerns, or would like to request a quote, please don't hesitate to contact us. We're always happy to help.
Overall Experience
The reviews for this vehicle rental service are overwhelmingly positive, with all but one reviewer giving a perfect 5-star rating. The customers praised the quality of the vehicles, with many describing them as "fantastic" and "great". The staff were also highly commended, with reviewers noting their friendly, helpful, and polite nature.
Quality of Vehicles
The majority of reviewers highlighted the high quality of the vehicles, with some stating that they had "less than 5000k on the clock". The cars were described as "reliable" and "great", with one reviewer specifically mentioning the "fantastic car" they hired.
Service and Staff
The service provided by the staff was consistently praised, with reviewers describing them as "excellent", "friendly", and "helpful". Several reviewers noted that the staff went above and beyond to assist them, including offering complimentary services such as pick-up and drop-off at the airport.
Convenience and Location
The convenience of the location was also highlighted, with one reviewer mentioning that there was a petrol station right next door. This made it easy for customers to get in and out of the rental quickly and efficiently.
Minor Complaint
The only negative review mentioned a slight issue with an e-toll that was left in one of the hire cars. However, this was quickly rectified by the staff, who contacted the reviewer and sent the e-toll back to them without hesitation.
Conclusion
Overall, the reviews suggest that this vehicle rental service is reliable, efficient, and provides excellent value for money. The high level of service, quality of the vehicles, and convenient location have all contributed to the positive feedback.
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