Animal Emergency Service is a trusted provider of emergency veterinary care across Brisbane, the Gold Coast, Sunshine Coast, Melbourne, and Hobart. Established over 30 years ago, we understand the importance of immediate medical attention when it comes to caring for our furry friends.
Our Expertise
Our team of experienced veterinarians and nurses are equipped to handle a wide range of urgent medical and surgical cases, including:
- Critical illnesses and trauma
- Poisoning emergencies
- Critical care for the elderly and sick pets
- Compassionate and humane euthanasia services
Compassion and Care
At Animal Emergency Service, we believe in treating every pet as if they were our own. Our compassionate and understanding team will provide:
- Gentle handling and reassurance for your anxious pet
- Clear and concise explanations of diagnoses and treatment plans
- Options for financing treatment to ease the financial burden
- Respectful and empathetic care for both you and your pet
Client Commitment
We are committed to:
- Immediate Care: We guarantee that your pet will be seen as soon as possible.
- Transparency: We provide upfront estimates of costs and answer all your questions clearly.
- Shared Decisions: You are always in control of the decisions regarding your pet's healthcare.
- Respectful Treatment: Our team treats both you and your pet with the utmost respect and compassion.
Experience and Trust
Over a million Australians have entrusted their pets to us over the years. With over 30 years of experience, our veterinarians are highly skilled and dedicated to providing the highest quality care.
Our Promise
At Animal Emergency Service, we are dedicated to being your trusted partner in emergencies, offering compassionate care and comprehensive veterinary care when you need it most.
Exceptional Service: The majority of reviews highlight the exceptional service provided by the Animal Emergency Service (AES). From initial consultations to the care and attention given during treatment, the staff have received high praise for their professionalism, compassion, and dedication to their patients.
Caring Vets and Nurses: Reviewers have consistently praised the vets and nurses for their kindness, care, and attention to detail. They have been commended for providing clear and concise updates on their patients' conditions, keeping owners informed, and going above and beyond to ensure the well-being of their pets.
After-Hours Care: Many reviewers have thanked AES for providing after-hours care, often during stressful and emotional times. They have appreciated the seamless transfer of care, regular updates, and the team's ability to answer questions and provide guidance.
Recommendations: The majority of reviewers have highly recommended AES to anyone in need of emergency veterinary care, praising their exceptional service, caring staff, and ability to provide prompt and professional treatment.
Examples of Excellent Care: One reviewer took their French Bulldog to AES with breathing issues, and the team provided immediate action, showing genuine concern for the dog's well-being. Another reviewer's cavoodle received excellent care during a COVID test, with the team keeping them updated regularly.
Consistent High Standard: Reviewers have praised AES for maintaining a consistent high standard of care, even during busy periods. They have commended the staff for being efficient, friendly, and caring, making what could be a stressful experience less overwhelming.
Special Mentions: Some reviewers have specifically praised individual staff members, such as Dr. Nathan, Dr. Conor, Dr. Olivia, and Dr. Lucy, for their exceptional care and attention.
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