Transforming spaces, one floor at a time.
At Step Fwd IT, we're a team of passionate and dedicated IT professionals who understand the importance of technology in driving business success. As a strategic IT partner, we're committed to helping our clients achieve their goals and thrive in an ever-changing digital landscape. Our mission is to provide tailored IT solutions that cater to the unique needs of each business and school, empowering them to excel and reach new heights.
Our Services
We offer a comprehensive range of IT services designed to support businesses and schools in achieving their objectives. Our services include:
- Monitoring & Maintenance: Maximise your network's smooth running and operational uptime
- Network Infrastructure & WiFi: Design, upgrade, and manage your IT infrastructure and stay connected
- Onsite & Remote Support: Our specialist IT engineers can help you onsite, from afar, or a mixture of both
- Remote Learning: Simplify remote learning with technology and training that makes it a seamless experience
- IT Support: We'll be your entire IT team, or work alongside your internal team to boost capacity
- Cyber Security: Keep your data secure and your systems ready for anything
- Consulting: Get the most out of your IT and technology with expert insights, advice, and strategy
- Procurement & Moves: We can help you replace and improve your technology and IT solutions
- Delivery Models & Cloud: We use various delivery models to provide you with the best IT environments for your business
- LMS: Engage and connect your school community with innovative eLearning experiences
- Digital Learning Environments: Designed to evolve with the needs of your school and the capabilities of technology
- Analytics & Dashboarding: Use data to improve the way your school runs and the way your students learn
Our Approach
We develop highly collaborative client relationships that put trust and understanding at the heart of our approach. We take the time to understand your business or school's unique needs and goals, and only then do we think about IT and how it can best serve you. This allows us to provide tailored IT solutions that cater to your specific requirements and empower you to achieve success.
Exceptional Service and Support
The overwhelming majority of reviewers praised the excellent service and support provided by StepFWD IT. Many reviewers commended the team's professionalism, friendliness, and efficiency in resolving IT issues promptly.
Technical Expertise
Several reviewers highlighted the team's exceptional technical knowledge and ability to provide knowledgeable advice. They were able to resolve complex IT problems, including server issues and excel formulas, with ease.
Personalized Approach
Reviewers appreciated the personalized approach taken by the StepFWD IT team, with many mentioning specific team members who went above and beyond to assist them. The team's responsiveness and availability to help were also frequently praised.
Reliability and Trust
Many reviewers expressed their trust and reliance on StepFWD IT, stating that they felt confident in the team's ability to manage their IT needs. Several reviewers mentioned that the team had helped them achieve specific business goals, such as attaining ISO27001 certification.
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