Transforming spaces, one floor at a time.
Carpet Paradise is your ultimate one-stop destination for all your flooring needs in Sydney. With 30 years of experience in the flooring industry, we have established ourselves as a trusted and reliable provider of superior flooring products to both residential and commercial customers. We specialise in the sale, supply, and installation of a wide range of flooring options, including carpet, laminate, timber, commercial vinyl/plank, and hybrid floors. Our team of flooring experts is committed to delivering outstanding customer service and professional installation that is second to none.
Our Services
At Carpet Paradise, we pride ourselves on our ability to offer a comprehensive range of flooring services that cater to the unique needs of our customers. Our services include:
- Flooring Sales: We offer an extensive range of flooring options from the most reputable manufacturers in the industry. Our selection includes everything from classic carpets to the latest hybrid flooring technologies. Our team of flooring experts can help you choose the perfect flooring solution for your home or business.
- Supply: We can arrange for the supply of your chosen flooring products directly to your doorstep. Our efficient and reliable delivery service ensures that your products arrive on time and in perfect condition.
- Installation: Our team of experienced and skilled flooring installers can handle any job, big or small. We utilise the latest installation techniques and equipment to ensure a flawless finish every time. Our installation services include carpet laying, timber flooring installation, laminate installation, vinyl installation, and hybrid flooring installation.
- Maintenance: We can provide ongoing maintenance services to keep your floors looking their best. Our maintenance services include carpet cleaning, timber polishing, and stain removal.
Why Choose Carpet Paradise?
When it comes to flooring, there are many reasons why you should choose Carpet Paradise:
- 30 Years of Experience: With 30 years of experience in the flooring industry, we have the knowledge and expertise to provide you with the best possible solutions for your flooring needs.
- Genuine and Superior Flooring Products: We only source our products from reputable manufacturers, ensuring that you receive genuine and superior quality flooring solutions.
- Outstanding Customer Service: Our team of flooring experts is committed to providing outstanding customer service. We are always available to answer any questions you may have and provide you with the best advice.
- Professional & Courteous Staff: Our staff are professional, courteous, and always willing to go the extra mile to ensure your satisfaction.
- Expert Flooring Installation Available: Our team of experienced and skilled flooring installers can handle any job, big or small. We provide expert installation services to ensure a flawless finish every time.
- 100% Quality Guaranteed: We stand behind the quality of our products and services, offering a 100% quality guarantee.
What People Say About Us
Don't just take our word for it. Here's what some of our satisfied customers have to say about us:
"Our agency has been utilising the services of Paradise Floor Coverings for several years now, and in this time, the team at Paradise has always given us great quality carpets at fantastic prices. No job seems too big or small for Kathleen and her team, and we have absolutely no hesitation in recommending Paradise for all your flooring needs." - Sam Milou, Property Manager, John Spence Real Estate, South Hurstville.
Customer Service and Pricing
The company has been criticized for their terrible phone and web contact management, with a customer experiencing three failed calls and a request for a quote from their web site, only to be hung up on by the girl on the phone. However, many customers have had positive experiences with the company's customer service, praising their efficiency, professionalism, and competitive pricing.
Product Quality and Range
Paradise Floor Coverings has been commended for their extensive range of carpet options available at their Kingsgrove warehouse/showroom, as well as their high-quality craftsmanship. The company has also been praised for their reliable and competitive service over the years.
Customer Feedback
A number of customers have had positive experiences with the company, praising their professional and efficient service, as well as the quality of their flooring products. Many customers have appreciated the personalized service provided by the team at Paradise Floor Coverings, including the helpfulness of staff members like Joanne and Jaecy. Some customers have also commended the company for their prompt installation services and flexibility in accommodating their needs.
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