Transforming Spaces, Enhancing Lives
Our Vision
Mirage Floors takes pride in delivering exceptional floor restoration, installation, and maintenance services across Sydney, Australia. We exist to enhance the aesthetic and functionality of your residential or commercial spaces through meticulous craftsmanship and personalized attention to detail.
Our Expertise
With extensive experience in various flooring materials and finishes, our skilled team specializes in:
- Floor Sanding & Polishing:
- Parquetry restoration and refinishing
- Tongue and groove floor sanding and polishing
- Floating floor sanding and stain application
- Wood floor scratch repair & rejuvenation
A Comprehensive Approach
Beyond traditional floor work, Mirage Floors offers a holistic approach to floor solutions. Our services extend to:
- Installation:
- Supply and installation of hardwood, laminate, vinyl, and carpet flooring
- Stairs and decking installation
- Removal of old flooring materials
- Repairs & Maintenance:
- Comprehensive floor inspection and assessment
- Repairs for water damage, scratches, and dents
- Regular cleaning and maintenance plans
Client-Focused Experience
Our utmost priority is your satisfaction. We proudly uphold:
- Integrity & Transparency: We provide clear and upfront communication throughout the process, including project timelines and cost estimates.
- Professionalism & Courteousness: Our team is respectful and mindful of your home environment.
- Quality & Attention to Detail: Each project is treated with meticulous attention, ensuring the highest possible quality.
Testimonials & References
The positive testimonials from our valued clients are a testament to our unwavering commitment to excellence. We encourage you to explore their experiences and witness the transformative power of our work.
Floor Quality and Durability
- Mirage flooring is described as high-quality and luxurious, but some customers have reported issues with scratches and color changes, especially in areas with high foot traffic or pet use.
- Some customers have mentioned that the flooring's DURAMATT finish did not meet their expectations, leading to damage and discoloration.
Customer Service
- Several customers have expressed dissatisfaction with Mirage's customer service, stating that their concerns were not addressed, and they did not receive adequate support or solutions to their problems.
- However, a few customers have had positive experiences with Mirage's customer service, particularly with representatives like Jim McManus, who provided excellent service and resolved issues promptly.
Color Consistency and Variation
- Some customers have reported high color variation in their flooring, which they found unacceptable, especially at the high price point.
- Others have been satisfied with the color variation, finding it adds character and interest to their flooring.
Pet Friendliness
- Several customers have reported that Mirage flooring is not pet-friendly, as it scratches easily and shows damage from pet use.
- However, one customer reported being satisfied with the performance of their Mirage flooring despite having pets.
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