At Local Hearing Aid Specialists, we pride ourselves on exceptional before and after sales care. We are an independent supplier of hearing devices, which allows us to give our customers unbiased hearing solutions. With over 25 years in the hearing industry, we are proud to be a locally owned and operated Newcastle business. Located at Wallsend, we are close to public transport, with free parking and disabled access. We are fully accredited with the Office of Hearing Services and 100% independent.
Our Services
At Local Hearing Aid Specialists, we work with a variety of independent suppliers to offer our clients practical and reliable hearing solutions. From assistive listening devices to Bluetooth and wireless products, we can help you find the right device for your needs. We do not pay commissions to our staff, so our clients are never 'up-sold' a particular type of hearing device. We will work with you to find the best device which fits your lifestyle and budget.
We offer a range of services, including hearing tests, hearing aids, industrial deafness services, tinnitus management, ear wax removal, assistive technology, and hearing care and problem solving. Our team of experienced professionals is dedicated to providing you with personalized care and attention to ensure that you receive the best possible solution for your hearing needs.
What Sets Us Apart
Our personalized approach sets us apart from other hearing aid specialists. We take the time to listen to our clients and understand their unique needs and preferences. We believe in building long-term relationships with our clients, and we strive to provide exceptional customer care and support. Our team is dedicated to staying up-to-date with the latest technology and developments in the hearing industry, ensuring that our clients receive the best possible solutions.
Testimonials
Don't just take our word for it! Our clients have shared their experiences with us, and we're proud to share them with you. From improving relationships to regaining confidence, our clients have seen significant improvements in their lives thanks to our services.
Summary of Reviews for The Local Hearing Aid Specialists in Wallsend
Customer Service
The majority of customers have praised the staff for their friendly and professional service. Many have mentioned that the staff are approachable, compassionate, and caring, making them feel comfortable and at ease.
Staff
The staff, particularly Michelle, Toni, Ellie, Trish, Julie, and others, have been mentioned multiple times for their exceptional service and helpfulness. Customers have appreciated their prompt responses, professionalism, and ability to address their concerns.
Hearing Aids
Several customers have mentioned their satisfaction with the hearing aids provided, stating that they are great for watching television and have improved their daily lives. Some have also appreciated the affordability of the prices.
Recommendations
Many customers have recommended The Local Hearing Aid Specialists to others, praising their commitment to the community and their dedication to helping their clients be the best they can.
Areas for Improvement
One customer had an unsatisfactory experience with a consultant who seemed unprepared and did not listen to their concerns. This highlights the importance of ensuring all staff members are fully equipped and attentive to the needs of their clients.
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