Alleviate pain - Restore function - Prevent Recurrence
About Us
Kerrie Road Family Medical Centre has been a trusted medical facility in the heart of Glen Waverley for over 40 years. We are an AGPAL accredited, family-orientated medical centre dedicated to providing compassionate, comprehensive healthcare for people of all ages.
Our team of experienced and highly qualified doctors are passionate about delivering exceptional patient care and building strong relationships with our patients. We take pride in our inclusive and welcoming environment, where open communication and shared decision-making are at the core of our approach to healthcare.
Our Doctors
Dr Stephen Stowe, Dr Kelly Davis, Dr Carmen Lei, Dr Harsha Sundar, and Dr Dipak Bosamia are highly skilled and experienced general practitioners. They are passionate about preventive care, early diagnosis and treatment, and empowering patients to take an active role in their health. Our doctors are dedicated to providing tailored care, addressing individual needs, and working collaboratively with other healthcare providers to ensure the best possible outcomes for our patients.
Our Services
At Kerrie Road Family Medical Centre, we offer a wide range of services to cater to the diverse needs of our community. These include:
For the whole family
- Diabetes management and arthritis care
- Aged care and health check-ups
- Immunisations and vaccinations, including travel vaccinations
- Skin cancer checks and minor surgery
- Care advice for the elderly and people with a disability
Additional services
- Iron infusions
- Pathology services
- Travel consultations
- Bulk billing for eligible patients
Our Commitment
Our commitment to our patients extends beyond just providing medical care. We believe in empowering our patients through:
- Personalised care: We take the time to understand your individual needs and concerns.
- Shared decision-making: We involve you in every step of the process, ensuring you are fully informed and involved in your care.
- Community focus: We actively participate in community initiatives to improve the health and wellbeing of our local residents.
Get Quality Healthcare at Kerrie Road Family Medical Centre
For comprehensive, compassionate healthcare from experienced doctors, choose Kerrie Road Family Medical Centre. Book an appointment today and experience the difference.
Appointment Bookings and Communication Issues
Some patients have expressed frustration with the clinic's appointment booking and communication systems. Andrew Gee stated that he didn't receive a missed call or message about a phone appointment, and when he rang the clinic back, he was told that he could reschedule with Dr. Kelly Davis, but she didn't call either. Dina Bushell had a similar experience, with the clinic cancelling her telehealth appointment at the last minute without providing an alternative time.
Poor Patient Experience
Author Dina Bushell was particularly upset as she was trying to obtain a sick certificate for her time off from work, and the clinic's lack of flexibility was inflexible. She felt that the clinic's policies were unfair and unconsiderate towards healthcare workers.
Positive Feedback
On the other hand, several patients have had positive experiences with the clinic's staff and services. Marianne Kouris praised the kind and caring nurse who administered her Covid vaccine, while Evie Allman, Imelda Wilde, Ben R., and Observer all commended the clinic's friendly reception staff, prompt appointment times, and excellent medical care.
Reasons for Improvement
Author Fyuuredhijgfzre Gjjygtdftyirguug initially had a poor experience with rude doctors, but after switching to a new doctor, they praised the clinic's well-organised systems and helpful reception staff.
Summary of Reviews
The reviews highlight a mix of both positive and negative experiences with the clinic. While some patients have praised the clinic's staff and services, others have had issues with appointment bookings, communication, and patient care.
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