Passionate about delivering exceptional pastry and savoury delights, Spoon Patisserie has over 65 years of experience in the hospitality sector. Founded and family-run, we take pride in exceeding customer expectations by providing total food service solutions.
Our Expertise
With extensive knowledge of the cafe and food service industry, our team understands the unique needs of our clients. We offer a comprehensive range of services, including:
Pastry & Desserts
- Exquisite individually crafted cakes, slices, tarts, and pastries
- Delicious individual desserts and savoury treats
- Specialising in custom-designed large cakes and pies
- Vegan, raw, and gluten-free options to cater to diverse dietary preferences
Savoury Delights
- Gourmet pies with a variety of flavours and textures
- Freshly baked sausage rolls and filo parcels
- Delicious slow-cooked gourmet meats and vegetables
Exceptional Service
- Dedicated and experienced chefs and staff
- Commitment to using only the freshest and highest quality ingredients
- Continuous innovation and attention to detail
Quality & Sustainability
- Embracing technological advancements to enhance product quality and distribution
- Implementing sustainable practices for environmental responsibility
- Maintaining open communication and transparency throughout the process
More Than Just Food
Spoon Patisserie believes in building strong relationships with our customers. We take pride in:
- Offering exceptional customer service and personalized attention
- Building partnerships with local suppliers to source the freshest ingredients
- Supporting the local community through our commitment to responsible practices
Join us on our food journey and experience the taste of quality and professionalism with Spoon Patisserie!
Summary of Cafe Reviews in Brisbane
Atmosphere and Service
Reviews were mixed regarding the atmosphere and service provided by the cafe. Some customers found the ambiance to be delightful and the staff to be attentive and friendly, while others had negative experiences. The service was criticized for being poor, with staff failing to acknowledge customers and not providing cutlery or advising of long wait times for food. The staff's foreign language also created a barrier for some customers.
Food Quality and Pricing
The quality of the food received mixed reviews, with some customers finding it to be delightful and others being disappointed. Some specific issues included overcooked and dry eggs, burnt and greasy food, and cold chips. The pricing was also criticized, with customers feeling that the portions were too small for the cost.
Customer Satisfaction
Overall, customer satisfaction was varied, with some customers having a great experience and others leaving with negative impressions. Several customers mentioned that they would not return due to the poor service, low-quality food, and high prices. However, a few customers enjoyed their meals and appreciated the atmosphere.
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