A Family-Run Tree Care Service in Southeast Queensland
Eden Trees is a family-owned and operated tree service based in Logan, proudly serving the entire southeast Queensland region. With over 35 years of experience, we're dedicated to providing professional and responsible tree care solutions that enhance the beauty and safety of your property.
Our Expertise
We offer a comprehensive range of tree services, including:
Tree Removal
- Safe and efficient removal of trees of all sizes and types.
- Experienced team equipped with state-of-the-art equipment for clean and secure removal.
- Detailed inspection and assessment before any work commences.
Tree Pruning and Maintenance
- Comprehensive pruning to enhance tree health and structural integrity.
- Regular maintenance schedules tailored to your tree's specific needs.
- Preventative measures to identify and mitigate potential problems.
Stump Grinding
- Complete removal of tree stumps to prevent safety hazards and restore your property.
- Eco-friendly grinding methods minimize environmental impact.
Emergency Tree Services
- 24/7 availability for urgent tree-related issues.
- Rapid response times to minimize damage and ensure your safety.
Our Values
At Eden Trees, we believe in:
- Integrity: Providing honest and transparent communication with our clients.
- Sustainability: Respecting the environment through responsible tree care practices.
- Safety: Prioritizing the safety of our customers, staff, and the community.
- Quality: Delivering exceptional workmanship and exceeding expectations.
Our Vision
Our vision is to foster a greener future by promoting tree health and conservation through education and sustainable practices. We believe healthy trees enhance the beauty and functionality of our communities.
Choose Eden Trees for
- Comprehensive expertise and experience.
- Skilled and certified arborists and climbers.
- Commitment to safety and environmental responsibility.
- Competitive pricing and free consultations.
- Personalized attention and excellent customer service.
Overall Experience
Many customers have had excellent experiences with Eden Trees, praising their professionalism, communication, and attention to detail. The team is described as "amazing", "super professional", and "thoroughly professional". They are commended for their ability to complete complex jobs, working safely, and leaving the site clean and tidy.
Areas of Excellence
Eden Trees excels in areas such as:
- Professionalism: The team is consistently described as professional, knowledgeable, and courteous.
- Communication: Customers appreciate the clear and timely communication from the team, which makes the process smooth and hassle-free.
- Safety: The team takes safety seriously, ensuring the site is protected and the job is done with minimal disruption.
Challenges and Issues
However, one customer had a disappointing experience due to poor communication and lack of follow-up with the completion of stage two of the job. The customer was left with an unfinished task and a large tree that was not removed, leading to frustration and disappointment.
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