Business Details
50+ Years
experience
Emergency
services
Trusted Aged Care Services in Perth | Southern Cross Care WA
Southern Cross Care WA was established in 1966 by the Order of the Knights of the Southern Cross to improve lives across Western Australia. As a purpose-driven, not-for-profit organisation, we deliver integrated health, care, and accommodation services to over 3,000 West Australians annually. Our team of 900 employees and 170 volunteers operates across residential aged care homes, retirement villages, mental health programs, community housing, and home care services. We prioritise compassionate, person-centred care while maintaining deep connections to local communities. With 50+ years of experience, we focus on empowering individuals to live with dignity, choice, and independence.Our services are designed to meet complex health needs through tailored support plans and evidence-based practices. We uphold strong governance standards through our Board of Directors and executive leadership team. Our commitment to diversity and inclusion ensures accessibility for all, including Aboriginal and Torres Strait Islander communities. We actively contribute to social and economic development in WA through innovative service delivery models. Our legacy of excellence continues to shape the future of aged care and community support in Australia.
Services
Residential Aged Care
Retirement Living
Home Care
Respite Care
Dementia Care
Mental Health Support
Disability Services
Community Housing
Health & Wellness
Pastoral Care
Details
- Year established: 1966
Highlights and features
- We have over 50 years of experience in aged care and community services
- Our team includes 900 dedicated employees and 170 volunteers
- We provide 24/7 clinical and personal care in residential settings
- Our person-centred approach empowers individual choice and dignity
- We offer integrated services across health, housing, and mental wellness
What people say
Very good staff
Blessing in many ways
Peaceful environment
Professional support
Help with daily tasks
Services
Residential Aged Care
Our 8 residential aged care homes across WA provide 24/7 clinical and personal care in comfortable, home-like environments. Each facility features purpose-built design elements including emergency call systems, accessible amenities, and outdoor spaces. Residents enjoy tailored meal plans developed with dieticians and can personalise their rooms while receiving comprehensive support for daily living activities.
Home Care
We enable older adults to maintain independence through government-funded and private home care packages. Services include personal care, domestic assistance, medication support, and allied health therapies. Our qualified staff deliver tailored support plans across Perth and regional areas, helping clients maintain their preferred lifestyle while receiving essential care services in familiar surroundings.
Retirement Living
Our 7 retirement communities in metropolitan Perth offer independent living options for downsizing seniors. Villages feature varied housing styles, communal facilities, and social programs while maintaining safety and security. Residents benefit from community connections and lifestyle amenities while retaining full independence through flexible service arrangements and ownership models.
Respite Care
We provide flexible respite solutions to support primary caregivers through temporary care relief. Services operate across three dedicated centres and in-home options, offering day programs, short stays, and overnight accommodation. This support helps maintain caregiver wellbeing while ensuring clients receive professional care in purpose-built facilities with experienced staff.
Dementia Care
Specialist dementia care services operate across residential facilities with 24/7 support for residents with cognitive impairments. Our approach focuses on individualised care plans, sensory engagement, and safe environments. We offer dedicated memory support units within aged care homes and community-based support programs to help manage symptoms while maintaining quality of life.
People
Clare Grieveson
Chief Executive Officer
Over 25 years' experience in health and aged care leadership across UK and Australia. Former Group Executive Director at Mercy Health Australia. Holds clinical background in speech pathology and postgraduate qualifications in health management.
Denise Glennon
Deputy Chair
Geriatrician with 20+ years' clinical experience. Established WA's first Orthogeriatric Service. Current Deputy Chair of East Metropolitan Health Service Board and safety committee leadership.
Sandra Waters
Chief Operating Officer | Residential Aged Care
Registered Nurse with 6 years' aged care leadership experience. Former hospital clinical nurse and health service manager. Holds postgraduate clinical nursing qualifications and business diploma.
Tony Vis
Chair
35+ years corporate governance experience across health, disability services, and aged care sectors. Current Deputy Chair of Therapy Focus Ltd and member of Carers Advisory Council (WA).
Caroline Webb
Chief Strategy, Marketing & Experience Officer
Marketing and strategy leader with experience across healthcare and not-for-profit sectors. Former Chief Operating Officer at Perth Children's Hospital Foundation. Holds science and psychology qualifications.
Questions
What aged care services do you offer?
We provide residential aged care, home care packages, respite care, dementia support, and retirement living options across Western Australia.
How do I access government-funded home care?
Eligibility assessments through My Aged Care determine access to Commonwealth Home Support Programme or Home Care Packages funded by the Australian Government.
Are your facilities accredited?
We maintain strict compliance with Australian Aged Care Quality Standards and participate in regular regulatory assessments across all our services.
Do you offer short-term respite care?
Yes, we provide flexible respite options including day programs, cottage stays, and residential short-term care at three dedicated centres across WA.
What makes your retirement villages unique?
Our communities combine independent living with tailored support services, offering safety, security, and social connections in prime locations across Perth.
How do you support cultural diversity?
We acknowledge Traditional Custodians of all lands where we operate and implement inclusive practices respecting diverse cultural, spiritual, and lifestyle needs.
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