Building your dream, one step at a time
Xceptional Plumbing is a trusted name in plumbing services, proudly serving the domestic and commercial sectors across Melbourne's South Eastern and Bayside suburbs. Established in 2016, we are a team of experienced professionals committed to providing exceptional service, transparency, and efficiency.
Our Expertise
Our fully qualified and licensed plumbers are equipped with the latest technology and knowledge to tackle a wide range of plumbing issues. We offer comprehensive services to both residential and commercial clients, covering:
Emergency Plumbing
- Same-day response for urgent repairs like burst pipes, flooded drains, and water leaks.
- 24/7 availability for peace of mind.
General Plumbing
- Hot water service installation, repair, and replacement.
- Blocked drain clearing and prevention.
- Leak detection and repair.
- Water heater servicing and replacement.
- Sewer and storm water drainage issues.
- Roof leak repairs.
Commercial Services
- Backflow prevention installations and inspections.
- Fire services and safety inspections.
- Thermostatic mixing valve repairs and replacements.
- Preventative plumbing maintenance plans.
Client-Focused Approach
We understand the importance of clear communication and transparency. Our team will always:
- Respond promptly to your inquiries.
- Explain the problem clearly and provide estimated repair costs before proceeding.
- Keep you updated throughout the process.
- Ensure the highest quality workmanship.
Dedicated to Quality and Customer Satisfaction
Xceptional Plumbing is committed to exceeding your expectations. We are a proud member of the Master Plumbers Association and adhere to stringent industry standards. Your satisfaction is our top priority.
Contact us today to experience the Xceptional difference. We're here to help you with all your plumbing needs, whether it's a minor repair or a complex installation.
Overall Experience
The reviews for Xceptional Plumbing are largely positive, with some negative comments scattered throughout. Many customers appreciate the team's professionalism, punctuality, and quality of work. They praise the company's responsiveness and ability to resolve issues quickly.
Positive Comments
The team's professionalism, punctuality, and quality of work are consistently praised. Some customers appreciate the company's willingness to listen and provide explanations, while others value the regular updates and photo updates provided.
Negative Comments
Some customers have had issues with the company's handling of repairs and maintenance. One reviewer felt they were treated unfairly and promised a solution that didn't eventuate. Another reviewer was left chasing up a quote for five weeks, only to receive an invoice for attendance without getting the job done.
Rating Breakdown
The majority of reviews are 5-star ratings, with only two 1-star ratings and one 2-star rating.
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