Clearing the way for a stress-free day!
At The Drain Man, we're passionate about providing top-notch drain clearing and pipe relining services to residential and commercial clients across Victoria and New South Wales. With over 21 years of experience and tens of thousands of successfully cleared and relined sewer and stormwater drains under our belt, we're confident in our ability to diagnose and solve even the most stubborn drainage problems.
Our Service Promise
Our team of expert plumbers is dedicated to delivering fast, friendly, and professional service to get your drains flowing freely again. We use the latest in-drain camera technology to identify the root cause of your drainage issues, ensuring that we provide a long-term solution that meets your needs and budget. Our commitment to NO DIG, NO DAMAGE, NO DRAMA ensures that our work is minimally invasive, causing minimal disruption to your daily life or business operations.
Our Services
Our comprehensive range of services includes:
- Blocked drain clearing using high-pressure water jetting and other specialized equipment
- Drain relining to repair and rehabilitate damaged or failing pipes
- Pipeline CCTV inspections to identify potential problems before they become major issues
- Trenchless pipe relining, localized sectional point repairs, and high-pressure drain cleaning
- Recycler and combination jet/vac services for efficient and effective drain cleaning
- NDD/hydro excavation and robotics for complex pipe rehabilitation projects
What Our Customers Say
Don't just take our word for it! Check out what our satisfied customers have to say about our services:
- "Just received a visit by plumber Brandon of The Drain Man and couldn't be happier with the service. Brandon is friendly and personable, and worked expertly, even in the freezing rain, showing us the camera images and explaining the problems and possible solutions." - Phil and Joan, East Malvern
- "Excellent service in attending to our blocked wastewater drain. Both Brandon and Andrew were personable and knowledgeable. They were on time and worked tirelessly and efficiently on what appeared to be quite a difficult blockage to remove." - Graham
- "A big thank you to all the team at The Drain Man. We had a reoccurring issue with a blocked toilet which we tried getting fixed with other plumbers in the past. But we eventually called TDM and wish we had done it sooner." - James
- "WOW! Talk about 10-star customer service! Household blocked toilet, Xmas eve. Booked in for 30/12/20 to unblock (was even impressed with this date considering Xmas period coupled with covid)." - Elaine
Get in Touch
Have a question about blocked drains or need a fast quote on a drain clearing or pipe relining job? Contact our friendly team today!
The Drain Man: A Mixed Bag of Reviews
By Arthur G.
This summary covers a variety of customer reviews about The Drain Man, a company providing plumbing services. The feedback ranges from positive to negative, showcasing different experiences with their services.
Positive Reviews
Ben Ward, a professional with pro-gear, efficiently resolved a difficult problem for an elderly property owner. Milivoje Bajagic, Debbs Batten, and David Walter Hicks all praised the service, highlighting professionalism, punctuality, and efficient problem-solving. Jason Reilly, Swati Julka, Tom Mascara, Luca Guerra, Nicholas Koumides, Glenda Wallace, and Phil Thompson also provided positive feedback, appreciating the quick service, reasonable prices, and friendly staff.
Negative Reviews
However, not all customers had a positive experience. Christine Clausen was left unhappy after spending over $600 with no results and a messy property. Rodney Black reported a rude and insulting tradesman, leading him to ask the worker to leave. John Condy felt that the company's advertising was misleading and that they did not provide an effective solution to his problem. He also criticized their lack of punctuality and customer service. John Bonfan was unhappy with the cost and felt ripped off after receiving a quote and not getting a detailed breakdown. Claire Pollett Sutton was disappointed with the outcome of her service, as her blocked pipe issue was not resolved, despite spending over $800.
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